Hotel Manager at The Doyle Collection Baltimore, MD

The Doyle Collection is a renowned luxury hotel group known for its dedication to exceptional guest experiences and outstanding hospitality standards. With properties in vibrant cities across the UK, Ireland, and the USA, including the Dupont Circle Hotel in Washington DC, the Doyle Collection prides itself on blending contemporary style with timeless elegance. The Dupont Circle Hotel is a premier luxury property featuring 327 stylish guest rooms and 12 bespoke penthouse suites, complemented by world-class amenities such as Pembroke Restaurant, Doyle Bar, and nearly 10,000 square feet of flexible meeting and event space.

Located in the heart of the nation’s capital, the Dupont Circle Hotel offers a dynamic environment that caters to both leisure and business travelers. Being part of this distinguished hotel allows employees to thrive in a culture that values innovation, collaboration, and service excellence. The Doyle Collection fosters an inclusive work environment, promoting diversity and equal opportunities for all employees regardless of race, gender, age, or background.

The role of Hotel Manager at the Dupont Circle Hotel is a critical leadership position responsible for overseeing overall hotel operations to ensure the highest standards of service delivery and guest satisfaction. This position demands a strategic and hands-on approach to manage core departments including Rooms Division, Food and Beverage, and Revenue Management. Reporting to senior stakeholders, the Hotel Manager drives operational efficiency through cost control measures, stock monitoring, and assiduous management of budgets while maintaining compliance with health and safety regulations.

Hotel Managers contribute significantly to the hotel’s profitability by developing and executing strategies to increase market share, optimizing revenue forecasting, and elevating brand standards in alignment with Forbes, LQA, and the Doyle Collection guidelines. The role involves leading and motivating a diverse team by recruiting, training, scheduling, and conducting performance evaluations to cultivate a high-performance culture. Effective communication, problem-solving skills, and a guest-centric mindset are essential, especially when addressing customer complaints and special guest requests with professionalism and hospitality.

Additionally, the Hotel Manager plays a pivotal role in managing supplier relationships, ensuring service quality, and supporting capital improvement projects in collaboration with Property Operations. This position offers a unique opportunity for an experienced hospitality professional to lead a luxury hotel in a prestigious location, contributing to the growth and reputation of one of the most respected hotel groups globally. Compensation ranges between $150,000 and $160,000 annually, coupled with comprehensive benefits that support employee wellness and development.