Hotel Manager at Homewood Suites By Hilton St Louis - Galleria Richmond Heights, MO
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Career growth opportunities
flexible scheduling
Early wage access
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401k with employer match
Employee Discounts
Job Description
Homewood Suites By Hilton St Louis - Galleria is a well-established hotel located in Richmond Heights, MO, known for providing exceptional accommodations and exemplary customer service. As part of the Hilton brand, this hotel caters to travelers seeking comfort and convenience with spacious suites and comprehensive amenities designed for both business and leisure guests. The hotel is part of the larger hospitality management group HVMG (Hospitality Ventures Management Group), which has a strong reputation for fostering a Culture of Excellence among its associates. HVMG supports career growth and offers a workplace where employees can thrive and advance within the industry. This particular property features easy access to shopping, dining, and entertainment, making it an attractive destination for visitors to the St. Louis area.
The Hotel Manager position at Homewood Suites By Hilton St Louis - Galleria is a critical leadership role focused on driving the hotel’s operational success while ensuring an outstanding guest experience. This role operates under the direct supervision of the General Manager and entails a hands-on approach to managing day-to-day activities across all departments. Key duties include supporting the General Manager in team performance improvement, budget oversight, resolving guest issues promptly, and maintaining high standards of operational excellence. This position plays a fundamental role in both leadership development and business management within the hospitality sector.
Employment in this role is full-time and offers a competitive salary package reflective of the responsibilities undertaken. The Hotel Manager is positioned for career progression, with pathways leading to General Manager and other senior operational roles within the hotel industry or broader corporate management. The role requires a proactive leader capable of balancing operational oversight with people management skills, which includes ensuring employee engagement, guest satisfaction, and financial effectiveness. This position offers an opportunity to be part of an industry-leading organization that values talent development and offers substantial long-term career opportunities.
Overall, the Hotel Manager will help maintain a warm and professional atmosphere congruent with HVMG’s Culture of Excellence. This includes nurturing a positive team environment, fostering operational best practices, and consistently delivering on guest service promises. The role demands versatility, excellent communication skills, and the ability to manage competing priorities while upholding the hotel’s standards and brand expectations. This job is ideal for an individual dedicated to the hospitality industry who aspires to grow professionally in a dynamic and supportive setting. Commitment to flexible working hours, including evenings, weekends, and holidays, is necessary to meet guest and business needs effectively.
The Hotel Manager position at Homewood Suites By Hilton St Louis - Galleria is a critical leadership role focused on driving the hotel’s operational success while ensuring an outstanding guest experience. This role operates under the direct supervision of the General Manager and entails a hands-on approach to managing day-to-day activities across all departments. Key duties include supporting the General Manager in team performance improvement, budget oversight, resolving guest issues promptly, and maintaining high standards of operational excellence. This position plays a fundamental role in both leadership development and business management within the hospitality sector.
Employment in this role is full-time and offers a competitive salary package reflective of the responsibilities undertaken. The Hotel Manager is positioned for career progression, with pathways leading to General Manager and other senior operational roles within the hotel industry or broader corporate management. The role requires a proactive leader capable of balancing operational oversight with people management skills, which includes ensuring employee engagement, guest satisfaction, and financial effectiveness. This position offers an opportunity to be part of an industry-leading organization that values talent development and offers substantial long-term career opportunities.
Overall, the Hotel Manager will help maintain a warm and professional atmosphere congruent with HVMG’s Culture of Excellence. This includes nurturing a positive team environment, fostering operational best practices, and consistently delivering on guest service promises. The role demands versatility, excellent communication skills, and the ability to manage competing priorities while upholding the hotel’s standards and brand expectations. This job is ideal for an individual dedicated to the hospitality industry who aspires to grow professionally in a dynamic and supportive setting. Commitment to flexible working hours, including evenings, weekends, and holidays, is necessary to meet guest and business needs effectively.
Job Requirements
- eligible to work in the united states
- ability to read, write, and communicate effectively in english
- capability to sit, stand, bend, kneel, and lift as required
- availability to work flexible schedule including evenings, weekends, and holidays
- professional demeanor reflecting company culture
- prior experience in hotel operations
Job Qualifications
- college degree or equivalent hospitality education
- minimum of 2 years hotel management experience preferred
- proven leadership skills in a hospitality environment
- strong communication and interpersonal abilities
- experience with budgeting and financial management
- ability to effectively manage guest relations
- proficiency in operational management and team supervision
Job Duties
- support general manager in daily hotel operations
- oversee various hotel departments to ensure operational efficiency
- assist with budget planning and management
- resolve guest complaints and issues promptly
- ensure high standards of guest service and satisfaction
- manage employee performance and foster team development
- report operational progress and challenges to the general manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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