Hotel Manager

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

performance bonuses

employee discount

Professional development opportunities

Paid holidays

Job Description

Detroit Hospitality Group is a renowned hotel management and real estate development company based in Michigan, with over a decade of experience in the hospitality industry. Known for creating some of the most successful and innovative operating teams, the company specializes in managing hotel properties with a commitment to exceptional quality, efficiency, and value. Detroit Hospitality Group’s dedication lies in surpassing customer expectations at every touchpoint through superior service and operational excellence. Their portfolio includes a variety of properties across Michigan, and their expertise extends to hotel operations, staff management, guest services, and strategic business planning.

Currently, Detroit Hospita... Show More

Job Requirements

University degree in hotel management or related field
Minimum 2 years experience as a Hotel Manager for a branded hotel
Excellent computer system skills
Availability to work flexible hours including weekends, holidays, and nights
Strong leadership and management abilities
Effective communication skills
Experience in managing profitability and guest satisfaction

Job Qualifications

University degree in hotel management or related field
Minimum 2 years experience as a Hotel Manager for a branded hotel
Proven leadership skills
Strong knowledge of hotel operations and management
Excellent computer system skills
Ability to work flexible hours including weekends, holidays, and nights
Strong problem-solving and communication skills

Job Duties

Hold regular briefings and meetings with all heads of departments
Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards
Lead all key property issues including capital projects, customer service, and refurbishment
Handle complaints and oversee the service recovery procedures
Prepare, present, and achieve the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget
Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
Ensure all decisions are made in the best interest of the hotels and management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: