Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $130,000.00 - $150,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Springboard Hospitality is a leading third-party hotel management company with over 30 years of expertise in managing and transforming lifestyle hotels across diverse locations such as the islands of Hawaii and Florida. Renowned for its dynamic and innovative approach, Springboard Hospitality embraces a diverse team that includes independent innovators, savvy storytellers, adventure seekers, tech entrepreneurs, free thinkers, and community leaders. This eclectic mix drives one of the most extensive and varied portfolios in the hospitality industry. The company is dedicated to elevating hotel experiences by blending authentic human connections with local culture, delivering memorable moments from guest arrival to departure,... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field
- Minimum three years managerial experience in a full-service hotel
- Proven expertise in hotel operations including sales, marketing, human resources, finance, and guest services
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency with Microsoft Office suite and hotel management software
- Ability to analyze financial reports and develop budgeting plans
- Experience in implementing compliance and safety standards
- Capability to multitask and prioritize in a dynamic environment
- Attention to detail with strong organizational skills
- Ability to foster positive relationships with guests, employees, and community stakeholders.
Job Qualifications
- Minimum of three years experience as Hotel Manager or Director of Rooms
- Experience in all areas of hotel management including sales, marketing, operations, people & culture, food and beverage, and budget management
- Full-service property experience
- Advanced knowledge of Microsoft Office and web analytics tools preferred
- College degree or equivalent in hotel business or related field
- Demonstrated understanding of property safety and security procedures
- Excellent customer service and sales skills
- Strong communication abilities including verbal, written, and interpersonal skills
- Ability to work independently and as part of a team in a fast-paced environment
- Proficiency in financial understanding and basic arithmetic
- Typing speed of 45 wpm
- Proficient with Microsoft Office and Opera software preferred
- Commitment to high standards of professionalism, integrity, and leadership.
Job Duties
- Oversee all hotel operations with a focus on driving revenue and controlling costs
- Collaborate closely with Revenue, Marketing, Sales, Finance, and People & Culture teams
- Manage budgetary guidelines and financial reporting with accuracy
- Develop and implement staffing plans based on sales forecasts
- Protect hotel assets through appropriate maintenance and security programs
- Ensure compliance with employment laws and create a positive work environment
- Lead and motivate property-level leadership teams to achieve business objectives
- Curate exceptional guest experiences to meet 4-star and 4-diamond standards
- Foster a culture of innovation and continuous improvement
- Establish strategic alliances and presence in the local community
- Participate in revenue and sales meetings to maximize profitability
- Monitor and improve key performance indicators including GOP and departmental profit margins
- Ensure hotel policies, safety, emergency procedures, and sanitation standards are upheld
- Manage all hotel employees across departments including Housekeeping, Engineering, Sales, Front Office, and Reservations
- Coach and develop leadership and team members for career growth
- Promote a service culture centered on authentic guest connections and satisfaction
- Oversee branding and public relations efforts to enhance hotel image.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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