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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,200.00 - $66,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
The hiring establishment for this position is a flagship, ultra-luxury beachfront resort located in Bonita Springs, Florida. This resort is distinguished by its expansive property with over 400 rooms and a reputation for delivering top-tier hospitality services. Operating within the Forbes Travel Guide Five-Star standards, this venue exemplifies excellence in guest service, ambiance, and overall operational precision. The resort attracts discerning travelers seeking unmatched luxury and comfort in a beachfront setting, making it one of the premier destinations in South Florida. The hotel's dedication to maintaining the highest levels of service and guest satisfaction drives its sustained success and esteemed... Show More
Job Requirements
- Experience as hotel manager or similar senior leadership role within a luxury resort
- Rooms division background required
- Experience in Forbes Travel Guide Five-Star resort environment
- Proven track record in managing large resort operations with 400+ rooms
- Knowledge of beachfront or destination resort operations
- Experience working with luxury spa operations
- No first-time hotel manager positions
- Strong leadership and communication skills
- Ability to develop and execute operational strategies
- Financial acumen in profitability and expense control
Job Qualifications
- Current or recent experience as a hotel manager, director of rooms, or equivalent senior leadership role within a luxury resort
- Rooms division background
- Food & beverage exposure strongly preferred
- Proven success within large, complex resort operations (400+ rooms)
- Experience in beachfront or destination resort settings
- Exposure to overseeing or partnering with a large luxury spa operation
- Established leader with proven, relevant experience
- Familiarity with Forbes Travel Guide Five-Star standards and operational requirements
Job Duties
- Lead all property operations including front office, housekeeping, engineering, security, recreation, spa, and food & beverage
- Act as a hands-on operational leader maintaining strong visibility across the resort and engaging directly with guests and team members
- Champion and uphold Forbes Travel Guide Five-Star standards ensuring consistency, precision, and elevated service delivery
- Partner with executive committee leaders to develop and execute operational strategy aligning service, financial performance, and guest satisfaction
- Oversee performance across all departments ensuring profitability, labor management, and expense control without compromising the luxury experience
- Drive alignment across rooms and food & beverage ensuring a seamless, resort-wide guest journey
- Maintain oversight of a large, high-end spa and wellness operation ensuring service standards align with the overall resort experience
- Lead, coach, and develop department heads fostering a culture of accountability, consistency, and service excellence
- Regularly tour the property identifying operational opportunities and reinforcing service culture in real time
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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