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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid training
Job Description
Our hospitality company is a distinguished hotel operating with a commitment to delivering exceptional guest experiences through professional service and operational excellence. We are dedicated to creating an inviting and memorable environment for every visitor, ensuring that high standards of comfort, safety, and hospitality are consistently maintained throughout the property. As a prominent player in the lodging industry, we pride ourselves on our ability to combine traditional values of personal service with the efficiency and innovation required to meet the evolving needs of travelers today. Our hotel is staffed by a team of hardworking, motivated professionals who work together to... Show More
Job Requirements
- high school diploma or equivalent
- proven experience in a supervisory role within the hospitality or hotel management industry
- strong leadership and communication skills
- ability to manage budgets and perform financial reporting
- knowledge of hotel management software and reservation systems
- capability to handle multiple tasks in a fast-paced environment
- availability to work in person at the hotel location
- proficiency in multi-line phone system operation
Job Qualifications
- proven supervising experience in hospitality or hotel management roles with a strong background in guest services
- demonstrated leadership skills with the ability to motivate teams and foster a positive work environment
- extensive knowledge of hotel operations including front desk management reservations systems and hospitality standards
- experience in revenue management budgeting and human resources functions within a resort or hotel setting
- excellent customer service skills with a focus on guest relations and problem resolution
- strong organizational skills with attention to detail in managing hotel finances and operations
Job Duties
- oversee all hotel operations including front desk management guest services housekeeping and maintenance
- supervise and motivate staff across departments ensuring high standards of hospitality and customer service
- manage revenue streams through effective pricing strategies room inventory control and sales initiatives
- handle guest relations with professionalism and enthusiasm resolving issues promptly to ensure satisfaction
- maintain compliance with safety regulations hotel policies and quality standards
- oversee human resources functions such as hiring training performance evaluations and scheduling
- monitor financial performance by managing budgets controlling costs and preparing reports on revenue and expenses
- utilize multi-line phone systems with excellent phone etiquette to communicate effectively with guests and staff
- lead night audit procedures to ensure accurate financial reporting at the end of each day
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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