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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
The Omni Nashville Hotel, situated in the heart of downtown Nashville, Tennessee, stands as a beacon of authentic Southern hospitality and vibrant local culture. This luxury hotel is uniquely tied to Nashville's rich music heritage, offering guests an immersive experience that blends comfort and culture seamlessly. Connected directly to an expanded section of the renowned Country Music Hall of Fame and Museum, the Omni Nashville Hotel provides a one-of-a-kind setting across four levels, where guests can enjoy both world-class accommodations and cultural attractions. The hotel's architecture and design pay homage to Nashville’s distinct character by incorporating natural materials, exposed steel,... Show More
Job Requirements
- Minimum of five years progressive senior leadership experience
- At least two years in an Executive Committee role
- Experience in all areas of hotel operations including rooms and food & beverage
- Ability to budget and forecast productivities and expenses
- Proficient in MS Office, Opera PMS, Delphi, and Oracle
- Ability to delegate, train, and motivate staff
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent verbal and written communication skills in English
Job Qualifications
- Minimum of five years progressive senior leadership experience
- At least two years in an Executive Committee role
- Experience in all areas of hotel operations including rooms and food & beverage
- College degree highly preferred
- Exceptional management and mentoring skills
- Proficiency in MS Office, Opera PMS, Delphi, and Oracle
- Mastery of budgeting, forecasting, scheduling, payroll, and service recovery
- Strong leadership and delegation abilities
- Excellent customer service and communication skills
Job Duties
- Work closely with Executive Committee members to meet financial, service, and employee relation goals
- Participate in hiring, training, scheduling, reviewing, and disciplining staff with the operations management team
- Coordinate, supervise, and direct all aspects of hotel operations with department heads and assistant managers
- Ensure guest service standards are met and consistently maintained
- Direct property operation in the General Manager's absence
- Maintain close communication with the General Manager and other department heads
- Recommend programs for staff motivation and development
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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