Hotel Manager

Located at the heart of an exclusive urban setting, our luxury social club and boutique hotel stand as paragons of refined hospitality and unmatched guest service. This prestigious establishment caters to a discerning clientele seeking a blend of social exclusivity and opulent lodging. The hotel combines the intimate, personalized service of boutique accommodations with the sophistication and privacy of a private club environment, creating a truly unique hospitality experience. Our commitment to excellence, privacy, and bespoke member services has earned us a distinguished reputation in the luxury hospitality sector, making us a sought-after destination among affluent travelers and esteemed club members.

We are currently seeking a seasoned and service-driven Hotel Manager to lead all facets of our hotel's operations. This full-time role offers a competitive salary ranging from $65,000 to $95,000 annually. The successful candidate will be entrusted with ensuring operational excellence across all hotel functions while delivering an exceptional experience to both guests and members. The Hotel Manager will oversee the front desk, concierge, housekeeping, guest services, VIP experiences, and in-room dining coordination, maintaining the highest hospitality standards.

This leadership position involves working closely with the Director of Operations and Food & Beverage teams to ensure seamless service throughout the property. The manager will be the driving force behind fostering a culture of luxury hospitality and accountability, responsible for staffing, scheduling, performance management, financial oversight, and operational efficiency. They will play a crucial role in maintaining Forbes-level or luxury service standards, monitoring guest satisfaction metrics, and resolving any escalated concerns promptly to uphold the hotel’s esteemed reputation.

The Hotel Manager will also collaborate with membership and events teams to tailor programming and VIP guest arrivals, creating memorable experiences that reinforce the exclusivity and allure of the club. Furthermore, they will ensure that all activities comply with relevant safety regulations and internal policies, safeguarding both staff and guests.

This opportunity is ideal for a hospitality professional with over five years of leadership experience in high-end hotel operations, preferably within luxury boutique hotels, private clubs, or upscale resorts. Candidates must have a strong grasp of front office and property management systems, proven team leadership skills, and financial acumen, notably in labor management and budgeting. Exceptional communication and guest relations capabilities are essential, as is a demonstrated ability to nurture and develop staff through ongoing training and professional growth initiatives.

The role demands an individual who thrives in a membership-driven setting, understanding the nuances of providing discreet, highly personalized service that caters to the unique preferences of club members and elite guests. A bachelor's degree in Hospitality Management is preferred, underscoring a solid educational foundation alongside practical expertise. Experience specifically within membership-based or social club environments is highly desirable, positioning candidates to adeptly manage the distinct dynamics of this luxury hospitality niche.

Joining our team as the Hotel Manager means becoming part of a forward-thinking and prestigious organization dedicated to delivering unparalleled luxury hospitality. This role offers not only the chance to lead and innovate within a boutique setting but also to significantly impact the overall guest experience in an environment that values excellence, discretion, and personalized service. We are committed to supporting our manager with comprehensive benefits and opportunities for professional advancement within our esteemed club and hotel.