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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $32,000.00 - $37,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
fitness center access
Job Description
Comfort Inn is a well-established hotel chain known for its welcoming atmosphere, spacious rooms, and consistent high-quality service. Catering to both leisure and business travelers, Comfort Inn prides itself on providing modern amenities such as in-room refrigerators and microwaves, fitness centers, and swimming pools at most locations. As a 100% smoke-free hotel brand with friendly staff and a commitment to guest satisfaction, Comfort Inn has positioned itself as a reliable choice for travelers worldwide. Whether guests are traveling alone or with family, they can expect comfort, convenience, and excellent service at every stay. With its global presence, Comfort Inn ensures... Show More
Job Requirements
- High school diploma required
- Previous experience in front desk management or supervision preferred
- Strong customer service orientation
- Excellent communication skills
- Proficient in Microsoft Office Suite
- Ability to multitask and prioritize
- Positive attitude and leadership capability
Job Qualifications
- High school diploma required
- Advanced degree in hospitality related field preferred
- 2 years of previous front desk manager or front desk supervisor experience preferred
- Excellent leadership, management, and team building skills
- Strong verbal and written communication skills
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Ability to multitask, prioritize, and manage time
Job Duties
- Responsible for the running of the front desk by hiring and training all front desk agents and leading by example
- Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines
- Assist in the development and monitoring of the budget to provide top quality customer service
- Schedule the front office staff and supervise workload during shifts
- Act as liaison between the General Manager and staff
- Answer phone inquiries, direct calls, and provide basic information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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