Hotel Housekeeping Supervisor

Holiday Inn Boston Cambridge Area is part of the globally recognized Holiday Inn brand, known worldwide for delivering exceptional hospitality and guest experiences. Our hotel is situated in the vibrant city of Somerville, Massachusetts, an area bustling with cultural diversity and close proximity to both Boston and Cambridge, two of the region's most dynamic business and educational hubs. As a member of the InterContinental Hotels Group (IHG), we pride ourselves on maintaining high standards of service, comfort, and cleanliness to ensure our guests have a memorable and enjoyable stay, whether they are traveling for business or leisure.

Our establishment is dedicated to fostering an inclusive and respectful workplace where employees can thrive and grow professionally. We emphasize teamwork, continuous learning, and providing rewarding career paths in the hospitality industry. Our hotel offers a blend of modern amenities, warm service, and a welcoming atmosphere that attracts a diverse clientele. We strive for operational excellence and uphold a commitment to sustainability and community engagement.

We are currently seeking a Hotel Housekeeping Supervisor to join our team. This role is pivotal in maintaining the cleanliness, comfort, and safety of our guest rooms and public areas. As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring that all areas meet the brand’s quality and safety standards. You will manage and support housekeeping staff, organize room assignments, maintain supply inventories, and directly address any guest concerns related to cleanliness or service quality.

In this supervisory role, you will coordinate with other departments such as front desk, maintenance, and food and beverage to ensure a seamless and positive guest experience. You will also assist in hands-on cleaning activities as needed, demonstrating leadership by example. Effective communication, strong organizational skills, and attention to detail are essential in this position.

This full-time position offers a competitive hourly wage of $21.00, paid bi-weekly, along with a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) retirement plan with company matching, vacation and personal time, employee discounts, and opportunities for career advancement and professional development within the IHG network.

If you are passionate about hospitality, have leadership experience in housekeeping, and enjoy working in a dynamic and supportive environment, we invite you to apply and become part of our dedicated team. At Holiday Inn Boston Cambridge Area, you will contribute to creating memorable guest experiences while growing your career in the hotel industry.