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Hotel Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $21.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

career growth
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts

Job Description

Springfield Residence Inn, located at 1303 E. Kingsley Street, Springfield, MO, is a distinguished hotel property that is part of the reputable Atrium Hospitality group. The hotel offers a welcoming environment equipped with modern amenities aimed to provide exceptional comfort and convenience to both leisure and business travelers. The Residence Inn brand is known for its spacious suites, extended-stay accommodations, and commitment to delivering memorable guest experiences throughout every stay. Springfield Residence Inn prides itself on fostering a culture that emphasizes service excellence, teamwork, and a welcoming atmosphere for all guests and staff alike.\n\nAt Springfield Residence Inn, we embrace the Atrium SPIRIT, which encompasses Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These core values form the foundation of how we interact with each other and our guests while creating a positive and thriving work environment. We are currently seeking a dedicated full-time Housekeeping Supervisor to join our team. This vital role offers a compensation range of $17.23 to $18.09 per hour, with actual pay depending on experience, skills, qualifications, and location-specific factors. This position is a perfect fit for motivated individuals looking to grow their careers within the hospitality industry and contribute to a hotel where guest satisfaction and team spirit are top priorities.\n\nThe Housekeeping Supervisor at Springfield Residence Inn is responsible for overseeing the daily operations of the housekeeping department to ensure that guest rooms and public areas meet the highest standards of cleanliness and readiness. The supervisor leads by example by supporting, coaching, and recognizing housekeeping associates to maintain high morale and exceptional performance. The role requires close coordination with other hotel departments to guarantee smooth service delivery without delays, thereby enhancing the overall guest experience. In this position, you will manage schedules, forecast supply needs, handle lost and found processes, and assist with opening and closing duties. Your leadership will directly impact guest satisfaction by ensuring that rooms are guest-ready on time and that the hotel’s cleanliness standards are consistently exceeded.\n\nJoining Springfield Residence Inn as a Housekeeping Supervisor means becoming part of a community that values career growth and learning. Atrium Hospitality promotes internal promotions, with 40 percent of management hires coming from within the company. As part of our team, you will have access to a 401(k) plan with a company match, comprehensive health coverage including medical, dental, and vision insurance, paid time off and vacation benefits, exclusive travel discounts, and wellness programs designed to support your work-life balance and future goals. We are committed to investing in our employees and creating a workplace where everyone can thrive, achieve their career objectives, and make a lasting positive impact on the lives of our guests and community. Springfield Residence Inn is an equal opportunity employer dedicated to diversity and inclusion, ensuring that all applicants receive fair consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you are ready to lead a motivated team, thrive in a fast-paced environment, and help deliver outstanding hospitality experiences, this opportunity is for you.

Job Requirements

  • 6 plus months of housekeeping or related experience
  • High school diploma or equivalent
  • Basic computer skills
  • Physical ability to lift 50 lbs, stand, walk, bend, and squat through your shift
  • Flexible availability including days, nights, weekends, and holidays

Job Qualifications

  • 6 plus months of housekeeping or related experience
  • High school diploma or equivalent
  • Basic computer skills
  • Ability to coach and motivate team members
  • Strong attention to detail and commitment to cleanliness
  • Excellent communication and interpersonal skills

Job Duties

  • Supervise housekeeping associates and daily operations making sure rooms shine and schedules run smoothly
  • Coordinate with other departments to ensure rooms are guest-ready without delays
  • Inspect rooms and public spaces to verify cleanliness, quality, and room status
  • Coach, support, and recognize team members to keep morale high and standards higher
  • Assist with schedules, supply forecasting, lost and found, and opening/closing duties

Job Criteria

Experience

Entry Level (1-2 years)


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