Hotel Housekeeping Supervisor

Job Overview

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Compensation

Hourly
Range $16.00 - $22.75
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid training
Paid Time Off
Referral program
Employee Discounts

Job Description

Kinseth Hotel Corporation (KHC) is a reputable hospitality company that owns and operates a diverse portfolio of hotels and restaurants. Established with a commitment to providing quality service and memorable guest experiences, KHC has become a leader in the hotel industry, focusing on both exceptional guest satisfaction and employee development. The company values teamwork, integrity, and innovation, creating a work culture that fosters growth and rewards dedication.

KHC’s properties are renowned for their clean, comfortable, and welcoming environments, which are maintained through meticulous operational standards. The corporation emphasizes employee well-being through competitive benefits, creating a supportive atmosphere where staff can thrive. With a variety of hotels and restaurants under its umbrella, KHC offers employees opportunities for career advancement within the hospitality industry.

The Housekeeping Manager role at Kinseth Hotel Corporation is a vital leadership position responsible for directing the hotel housekeeping program to ensure that the property remains clean, orderly, and attractive. This full-time role involves managing the housekeeping team, implementing safety and cleaning procedures, and maintaining high standards of cleanliness to meet guest expectations. The Housekeeping Manager is tasked with both hands-on activities and administrative duties, including scheduling, budget management, and staff training. This role requires a proactive leader who can foster a positive and efficient working environment while coordinating closely with other hotel departments.

The Housekeeping Manager’s responsibilities include establishing and enforcing housekeeping procedures related to cleaning, chemical use, and storage. They oversee the daily inspection of guestrooms, manage the laundry and chemical systems to control costs, and ensure compliance with safety protocols by maintaining Safety Data Sheets (MSDS) and educating staff. Furthermore, this role involves inventory control, purchasing supplies within budgetary limits, and maintaining lost and found items.

In addition to operational duties, the Housekeeping Manager plays a key role in quality control by inspecting the physical condition of the property, including carpets, furniture, and drapes, and recommending maintenance or refurbishments when necessary. They are responsible for scheduling deep cleaning and thorough inspections to maintain high standards continuously.

Supervisory responsibilities are significant in this role, as the Housekeeping Manager directly oversees 10-30 employees. This includes interviewing, hiring, training, performance appraisal, rewarding, disciplining employees, and resolving workplace issues. The role demands excellent communication and interpersonal skills to ensure team cohesion and customer satisfaction.

Kinseth Hotel Corporation offers competitive benefits to support their employees, including health, dental, and vision insurance available after 60 days, a 401(k) plan, paid training, and paid time off. Employees also receive access to DailyPay, a referral program, and discounts across all KHC hotels and restaurants. This role is ideal for someone passionate about hospitality management and who thrives in a dynamic, guest-focused environment where quality and efficiency are priorities.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 3 years experience in housekeeping or hotel cleaning supervisory role
  • Knowledge of chemical safety and cleaning procedures
  • Ability to lift and move heavy items up to 50 pounds
  • Ability to stand, walk and perform physical tasks for extended periods
  • Strong organizational and problem-solving skills
  • Ability to manage a team of 10-30 employees

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in housekeeping management or related field
  • Knowledge of cleaning chemicals, equipment and safety protocols
  • Strong leadership and team management skills
  • Ability to manage budgets and schedules
  • Excellent communication and interpersonal skills
  • Ability to inspect and maintain quality standards

Job Duties

  • Establishes standards and procedures for work of hotel housekeeping and laundry staff including safety, usage of chemicals, cleaning, storage etc.
  • Plans work schedules to ensure adequate service and within budgeted labor guidelines
  • Monitors chemical systems and usage of the laundry and cleaning procedures to ensure cost control
  • Maintains MSDS sheets and educates staff on safety protocols
  • Inspects hotel guestrooms daily, may assist in cleaning guestrooms, or doing laundry as needed
  • Ensures proper storage and security of housekeeping room keys
  • Communicates regularly with front desk on status of room inventory and updates front desk system
  • Ensures guest satisfaction through quick attention to questions, concerns or problems
  • Inspects and evaluates physical condition of property
  • Examines carpets, drapes and furniture for stains, damage, or wear
  • Plans for carpet shampooing, turning of mattresses and spring/fall extensive cleaning
  • Submits to management recommendations for hotel painting, repairs, furnishings, relocation of equipment, and reallocation of space
  • Inventories and purchases supplies and equipment per purchasing guidelines and budget
  • Investigates new and improved cleaning instruments and methods
  • Inventories, secures and manages guest lost and found
  • Deep cleaning scheduling and inspection

Job Criteria

Experience

Mid Level (3-7 years)


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