Hotel Housekeeping Supervisor

TownePlace Suites, part of the Kinseth Hotel Corporation, is an emerging hospitality brand specializing in extended-stay accommodations that offer guests comfort, convenience, and excellent service during their travels. The new TownePlace Suites hotel, expected to open its doors in December, represents the company's commitment to expanding its footprint and delivering a superior guest experience in a welcoming and modern environment. Kinseth Hotel Corporation is known for its dedication to quality, innovation, and employee development, making it a desirable place to build a career in hospitality. This new property aims to blend home-style amenities with hotel services, catering primarily to long-term guests such as business travelers and families seeking comfortable stays with the convenience of home-like features.

This opening role is an exciting opportunity to be part of a team from the very beginning, helping establish operational standards and setting the tone for a memorable guest experience. The position involves directing the hotel housekeeping program to ensure the property remains impeccably clean, orderly, and visually attractive at all times. As a member of an opening team, the successful candidate will play a key role in shaping the housekeeping department, developing work schedules, overseeing staff, and implementing processes for efficient and high-quality service delivery.

The job entails establishing housekeeping standards and safety procedures, managing daily operations including laundry and chemical usage, and maintaining cost controls. You will also be responsible for coordinating with the front desk regarding room inventory and guest requests to guarantee satisfaction. This supervisory position requires hands-on involvement in inspections and occasional participation in cleaning tasks to ensure service quality meets corporate standards.

The role offers a competitive starting wage with health, dental, vision, and other benefits available after 60 days of employment, alongside valuable perks such as a 401k plan, paid training, paid time off, a referral program, and discounts at all Kinseth Hotel Corporation hotels and restaurants. The hotel supports its employees with DailyPay options to provide timely access to their earnings. This position demands leadership skills to manage a medium-sized housekeeping team of 10 to 30 employees, including responsibilities for hiring, training, performance appraisals, and disciplinary actions consistent with the company’s policies and applicable employment laws.

Attention to safety is paramount as the role requires adherence to all KHC policies, including dress code and operational performance standards, coupled with underlining the importance of maintaining a professional workplace image. Physical demands include regular standing, walking, and manual handling of supplies, with the capability to lift and move weights ranging from 10 to 50 pounds. The ideal candidate will be able to manage routine housekeeping operations effectively while fostering a positive work environment that promotes guest satisfaction and operational excellence.

Joining this team at TownePlace Suites means contributing to a dynamic launch phase and growing within a community-focused hospitality brand. This position is well suited for someone passionate about hospitality, driven to maintain high standards of cleanliness, and enthusiastic about developing and leading a successful housekeeping staff in a new hotel environment.