Hotel Housekeeping-Room Attendant - Courtyard Marriott Westerre
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible schedules
Job Description
Towneplace Suites located at 937 South Ave in Colonial Heights is a valued hotel establishment dedicated to providing exceptional hospitality experiences to guests. The company is part of an innovative hotel development group focused on cultivating premier accommodations in Virginia. With a strong emphasis on strategic development and continual advancement in the hospitality industry, Towneplace Suites endeavors to exceed guest expectations through its adherence to high standards and core values. The company’s vision centers around becoming a leading hotel development organization known for excellence, innovation, and value enhancement for both guests and investors alike.
Towneplace Suites is committed to fostering a vibrant work environment for its team members, emphasizing support, comprehensive training, and opportunities for career growth while maintaining fiscal responsibility toward its owners and investors. This approach not only elevates guest satisfaction but also ensures the sustained operational success of the hotel.
The Guest Room Attendant at Towneplace Suites plays a crucial role in maintaining the overall ambiance and hygiene of the facility. This role involves ensuring that all guest rooms and public areas are impeccably clean, comfortable, and welcoming. The attendant's meticulous attention to detail in cleaning, restocking supplies, and identifying any maintenance issues creates a seamless and enjoyable experience for every guest. This position is key to upholding the hotel’s reputation by delivering high-quality services that encourage repeat visits and positive guest feedback.
The Guest Room Attendant is expected to efficiently manage various responsibilities such as sanitizing rooms, making beds, replenishing toiletries, and collaborating with other departments to guarantee room readiness. The role also demands physical stamina for tasks involving bending, lifting, and standing for extended periods, as well as adherence to safety protocols when handling cleaning chemicals. Communication skills and a willingness to assist guests enhance the overall effectiveness of this role. Towneplace Suites offers a fulfilling opportunity for those interested in pursuing a career in hospitality within a supportive and dynamic environment that values exceptional service and team-oriented culture. This is ideally a position for individuals who are detail-oriented, proactive, and enjoy contributing to a positive guest experience at a well-regarded hotel in Colonial Heights.
Towneplace Suites is committed to fostering a vibrant work environment for its team members, emphasizing support, comprehensive training, and opportunities for career growth while maintaining fiscal responsibility toward its owners and investors. This approach not only elevates guest satisfaction but also ensures the sustained operational success of the hotel.
The Guest Room Attendant at Towneplace Suites plays a crucial role in maintaining the overall ambiance and hygiene of the facility. This role involves ensuring that all guest rooms and public areas are impeccably clean, comfortable, and welcoming. The attendant's meticulous attention to detail in cleaning, restocking supplies, and identifying any maintenance issues creates a seamless and enjoyable experience for every guest. This position is key to upholding the hotel’s reputation by delivering high-quality services that encourage repeat visits and positive guest feedback.
The Guest Room Attendant is expected to efficiently manage various responsibilities such as sanitizing rooms, making beds, replenishing toiletries, and collaborating with other departments to guarantee room readiness. The role also demands physical stamina for tasks involving bending, lifting, and standing for extended periods, as well as adherence to safety protocols when handling cleaning chemicals. Communication skills and a willingness to assist guests enhance the overall effectiveness of this role. Towneplace Suites offers a fulfilling opportunity for those interested in pursuing a career in hospitality within a supportive and dynamic environment that values exceptional service and team-oriented culture. This is ideally a position for individuals who are detail-oriented, proactive, and enjoy contributing to a positive guest experience at a well-regarded hotel in Colonial Heights.
Job Requirements
- High school diploma or equivalent
- Ability to read write and communicate effectively in English
- Physical capability to perform cleaning tasks including standing bending and lifting for extended periods
- Basic knowledge of cleaning chemicals and supplies with a commitment to safety protocols
Job Qualifications
- High school diploma or equivalent
- Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not mandatory
- Ability to read write and communicate effectively in English
- Experience working in a hotel or resort environment
- Familiarity with hospitality software or room management systems
- Certification in hospitality or housekeeping services
- Multilingual abilities to assist a diverse guest population
- Strong customer service skills and a friendly approachable demeanor
Job Duties
- Clean and sanitize guest rooms including making beds dusting vacuuming and cleaning bathrooms to meet established standards
- Replenish guest room supplies such as toiletries towels and minibar items in a timely and organized manner
- Inspect rooms for maintenance issues and report any damages or safety hazards to the appropriate department promptly
- Ensure all cleaning equipment and chemicals are used safely and stored properly according to company policies
- Collaborate with front desk and maintenance teams to coordinate room readiness and address guest requests efficiently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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