Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $45,000.00
Benefits
Daily Pay
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
Flexible Schedule
Job Description
SpringHill Suites by Marriott is a reputable and well-established hotel brand known for providing a modern and comfortable stay tailored predominantly for business and leisure travelers. Located in Uptown Charlotte, this hotel combines high standards of hospitality with a commitment to guest satisfaction and excellent service. SpringHill Suites by Marriott is part of Marriott International, a globally recognized leader in the hospitality industry that operates thousands of properties worldwide. The brand emphasizes spacious suite designs, thoughtful amenities, and a friendly atmosphere that ensures a pleasant and productive experience for its guests.
This position, Housekeeping Manager, is full-time, demanding dedication an... Show More
This position, Housekeeping Manager, is full-time, demanding dedication an... Show More
Job Requirements
- High school diploma or equivalent preferred
- Minimum of three years hotel housekeeping experience
- Minimum of one year housekeeping inspector, supervisor, or manager experience
- Ability to lift, push, pull, and carry 20 lbs
- Ability to stand for long periods, kneel, bend, crawl, squat, and crouch
- Ability to tolerate dust and cleaning chemicals
- Fluency in English
- Availability to work weekdays and weekends
- Flexible work hours to accommodate last-minute schedule changes
- Strong interpersonal and communication skills
- Ability to engage with associates and guests
- Detail-oriented with strong organizational skills
Job Qualifications
- Minimum of three years of hotel housekeeping experience
- Minimum of one year of housekeeping inspector, supervisor, or manager experience
- Ability to direct and motivate staff effectively
- High school diploma or equivalent preferred
- Bilingual English/Spanish is a plus
- Ability to prepare work assignments and recommend service improvements
- Monitor appropriate use of equipment and materials
- Flexible with work hours to accommodate scheduling changes
- Ability to adapt to fast-paced environment
- Strong interpersonal skills to engage associates and guests
- Detail-oriented in supervising staff, inspecting facilities, and completing assignments
Job Duties
- Provide a clean, well-maintained hotel by supervising laundry and housekeeping operations
- Utilize leadership skills, effective communication, and motivation techniques to maximize employee productivity and satisfaction
- Employ respectful discipline as required under supervision of the General Manager
- Schedule employees according to forecasted occupancy and adjust staffing for changes
- Coordinate room availability with Guest Care Manager and General Manager
- Supervise daily activities of housekeeping staff
- Monitor customer comment cards to identify problems and formulate solutions
- Conduct continual inspections to determine cleanliness levels and perform follow-up
- Strive to reduce accidents and maintain safe working conditions by enforcing safety rules
- Monitor department performance against budget and recommend actions
- Oversee inventory, purchasing, disbursement, and cost control of linens, supplies, and equipment
- Schedule and supervise special cleaning programs
- Secure keys according to hotel policy
- Achieve required scores on brand and company inspections
- Prepare reports to support management decision-making
Job Location
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