Hotel Housekeeping Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $15.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Daily Pay
flexible schedule
Employee Discounts
Paid Time Off
Career development opportunities

Job Description

The Residence Inn by Marriott in the Piper Glen/Ballantyne area of Charlotte is a well-established and highly regarded hotel brand known for its commitment to hospitality excellence. As part of the Marriott International family, the Residence Inn offers extended-stay accommodations designed to provide guests with the comforts of home combined with the quality and service of a premier hotel. The Piper Glen/Ballantyne location caters to both business travelers and vacationing guests seeking an inviting, convenient, and comfortable stay in Charlotte, North Carolina. Its strategic location, coupled with exceptional guest services, makes it a popular choice among visitors to the area. The Residence Inn prides itself on maintaining high standards of cleanliness, comfort, and customer satisfaction to ensure each guest's stay is memorable and enjoyable. The hotel features a variety of amenities including spacious suites, fully equipped kitchens, complimentary breakfast, fitness centers, and flexible workspaces, designed to meet the needs of diverse traveler demographics. This local Residence Inn is actively seeking full-time Housekeeping Attendants to join their team, offering competitive employment terms including daily pay, with employees gaining access to up to 50 percent of their earned wages after each shift, an innovative payroll feature designed to enhance financial flexibility for team members.

The Housekeeping Attendant position plays a crucial role in maintaining the high standards of cleanliness and guest satisfaction that the Residence Inn by Marriott is known for. This is a full-time role focused on morning shifts, requiring a strong commitment to quality, attention to detail, and the ability to work efficiently in a fast-paced environment. The successful candidates will be responsible for ensuring guestrooms meet the brand's strict cleanliness guidelines, which include meticulous cleaning, linen replacement, trash removal, and restocking of room amenities. They will also be expected to report any unusual circumstances or maintenance needs to hotel management promptly to ensure guest safety and comfort. Flexibility is essential, as this role requires availability to work on weekends and adjust to last-minute scheduling changes. The role demands physical stamina due to the nature of the work, which involves standing for long periods, bending, kneeling, and handling cleaning equipment and chemicals responsibly. Candidates will be trained in the safe use of cleaning agents and are expected to achieve inspection threshold scores consistent with company and brand standards. The hotel encourages an organized work approach; attendants will keep their supply carts neat and maintain the linen closets efficiently to optimize job performance. By joining the Residence Inn housekeeping team, attendants not only contribute to the welcoming atmosphere of the hotel but also become part of a reputable company that values its employees and offers a supportive work environment with opportunities for career growth and development.

Job Requirements

  • Minimum one year of housekeeping experience preferred
  • Flexible work hours to accommodate last minute scheduling changes
  • Availability to work weekend shifts
  • Knowledge of cleaning equipment safe use of chemicals
  • Ability to change tasks and adjust energy level in fast-paced environment
  • Ability to meet brand and company inspection thresholds
  • Physical ability to stand for long periods kneel bend crawl squat and crouch and tolerate exposure to dust and cleaning chemicals
  • Ability to lift push pull and carry approximately 30 pounds

Job Qualifications

  • Previous housekeeping experience preferred
  • Knowledge of cleaning equipment and techniques
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Excellent communication skills to report maintenance and unusual circumstances
  • Ability to meet brand and company inspection standards
  • Flexible availability including weekends

Job Duties

  • Ensures customer satisfaction by cleaning customer rooms according to SREE and brand standards
  • Removes soiled bed and bath linens and replaces with clean linens as required
  • Removes accumulated trash and debris from room as required
  • Cleans bathroom area dusts all surfaces replenishes room amenities cleans floors and vacuums rooms as required
  • Reports unusual circumstances to Hotel Management
  • Reports maintenance requests and replacement orders
  • Maximizes job efficiency by ensuring the supply cart is neat stocked and orderly
  • Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it and notifies housekeeping manager or supervisor immediately if any stock shortages exist

Job Criteria

Experience

Mid Level (3-7 years)


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