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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Next Day Pay
vacation
Personal Days
Holiday pay
hotel discounts
food discounts
Beverage discounts
Online Training Courses
Employee assistance program
Jury duty leave
Bereavement leave
Job Description
The Residence Inn Louisville Airport is a premier extended-stay hotel located strategically near Louisville International Airport, catering to both business and leisure travelers. This hotel is part of the Marriott International portfolio, operated by Commonwealth Hotels, a reputable hospitality management company known for its commitment to excellence, outstanding guest experiences, and fostering a supportive work culture. The Residence Inn offers its guests spacious suites with full kitchens, modern amenities, and a welcoming, home-like atmosphere that encourages long-term stays. This unique brand positioning ensures a dynamic and engaging environment for both guests and employees alike.
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Job Requirements
- High school diploma or equivalent
- Demonstrated experience with a strong focus on guest satisfaction
- Exceptional ability to manage time effectively and stay organized in a fast-paced environment
- Excellent skills for engaging with guests and collaborating with team members
- Flexibility to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Demonstrated experience with a strong focus on guest satisfaction
- Exceptional time management and organizational skills in a fast-paced environment
- Excellent interpersonal skills for engaging with guests and collaborating with team members
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Cleaning and sanitizing guest rooms including making beds changing linens dusting vacuuming and sanitizing bathrooms
- Restocking guest room amenities such as toiletries towels coffee and other items as needed
- Inspecting room equipment and furniture to ensure good working condition and reporting maintenance issues
- Assisting in cleaning and maintaining public areas such as hallways lounges and restrooms
- Following proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff
- Providing courteous and professional service addressing guest requests or concerns promptly and efficiently
- Handling laundry duties including collecting washing folding and delivering linens and towels
- Monitoring and reporting inventory levels of cleaning supplies and amenities to ensure timely restocking
- Preparing rooms for new guests ensuring they meet hotel standards of cleanliness and comfort
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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