Hotel Housekeeper/Room Attendant - FT/PT

Arbor Lodging is a distinguished hotel investment and management company with an expanding portfolio of properties located throughout the United States, Mexico, and the Caribbean. The company is renowned for managing hotels under prestigious brands such as Marriott, Hilton, Hyatt, and IHG, reflecting its commitment to excellence and industry leadership. Arbor Lodging emphasizes a proactive and holistic service philosophy that creates an environment where guests feel genuinely welcomed and supported throughout their stay. Its culture is deeply rooted in being people-focused, data-driven, and results-oriented, which drives consistent quality service and operational success across all its managed properties.

The role of Hotel Housekeeper/Room Attendant at Arbor Lodging is vital to maintaining the high standards of cleanliness and guest satisfaction essential to the company's reputation. In this position, the individual is responsible for cleaning and servicing guest rooms to ensure a pleasant and comfortable experience for every visitor. The housekeeper plays a key role in making sure that all rooms are inviting, spotless, and well-stocked with necessary amenities. This involves meticulous attention to detail, from preparing rooms for cleaning and making beds to dusting furniture, cleaning bathrooms, and vacuuming carpets. The role also includes replenishing guestroom and bathroom supplies regularly to maintain availability and ensure guests' needs are met promptly.

Beyond the physical cleaning, the Hotel Housekeeper must address guest inquiries politely and knowledgeably, contributing to the overall guest satisfaction and hospitality experience. The position requires managing guest calls, requests, and complaints within the assigned area, demonstrating the importance of excellent interpersonal skills and professionalism. Working independently as well as part of a team is fundamental, as is the ability to handle physical demands such as lifting up to 50 pounds and standing or walking for extended periods. The role is suited for those who take pride in delivering high-quality service and maintaining the cleanliness and orderliness of public areas such as hallways.

Arbor Lodging underscores a strong value system through its Five Guiding Principles: Do the Right Thing, Lead with Heart, Be Accountable, Aim Higher, and Celebrate Differences. These principles form the foundation of the workplace culture, encouraging team members to operate with integrity, kindness, ownership, ambition, and respect for diversity. The company’s commitment to equal employment opportunity ensures a workplace free from discrimination, fostering an inclusive environment for all employees.

With competitive salary offerings and opportunities for annual review and potential increases, Arbor Lodging supports its team members' growth and progression within the company. Additional benefits such as a 401k program with company match reinforce this commitment to employee welfare. The Hotel Housekeeper position at Arbor Lodging offers a meaningful opportunity for those passionate about hospitality and dedicated to providing outstanding service in a supportive and professional environment.