Hotel Housekeeper/Room Attendant

Arbor Lodging is a premier hotel investment and management company recognized for its rapidly expanding portfolio of hotels strategically located throughout the United States, Mexico, and the Caribbean. The company operates with a commitment to excellence and has earned trust and approval from some of the most prestigious names in the hospitality industry, including Marriott, Hilton, Hyatt, and IHG. This endorsement underscores Arbor Lodging's dedication to delivering superior services and maintaining high operational standards across all managed properties. The company’s culture is heavily focused on people, driven by data, and oriented towards achieving measurable results, creating an environment where both employees and guests can thrive and feel valued. Arbor Lodging's proactive and holistic approach to service ensures that every guest interaction is welcoming, supportive, and reflective of their brand values.

The Hotel Housekeeper/Room Attendant role at Arbor Lodging is integral to maintaining the high standards of cleanliness and guest satisfaction that the company is known for. This position requires meticulous attention to detail and a strong commitment to creating pleasant and comfortable environments in guest rooms. The role involves a variety of cleaning and service responsibilities aimed at ensuring that every room is presentable, sanitary, and ready for guests’ enjoyment. Beyond just cleaning, the Housekeeper must engage with guest inquiries politely and knowledgeably, reflecting the company’s dedication to hospitality and excellent customer service.

In this role, the Housekeeper/Room Attendant is responsible for preparing rooms prior to cleaning, making beds, dusting furniture, and replenishing supplies both in guestrooms and bathrooms. Cleaning bathrooms and closets, vacuuming carpets, and securing rooms are also key duties. In addition, the role involves delivering and retrieving items on loan to guests, such as irons and ironing boards, and ensuring public areas like hallways remain orderly and clean. The job requires physical stamina, including the ability to lift up to 50 pounds and to walk, sit, or stand for extended periods. The housekeeper must be able to work independently and collaborate effectively within a team, managing guest calls, requests, and complaints in the assigned area. Additional duties may be assigned as needed, requiring flexibility and a proactive approach.

This is a frontline role that greatly influences the guest experience, contributing directly to guest comfort and the property’s overall reputation. Arbor Lodging values professionalism, a positive attitude, and the ability to work diligently and courteously in a fast-paced hospitality setting. The Hotel Housekeeper/Room Attendant will be supported by a company culture that emphasizes doing the right thing, leading with heart, being accountable, aiming higher, and celebrating differences. These guiding principles foster an inclusive workplace that champions integrity, kindness, ownership, innovation, and diversity. Arbor Lodging also promotes equal employment opportunities, ensuring a respectful and equitable environment for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics.

Joining Arbor Lodging as a Hotel Housekeeper/Room Attendant means becoming part of a respected hospitality leader that offers not only competitive salaries and opportunities for growth but also a commitment to personal and professional development. Employees benefit from an annual salary review, a 401k program with company matching, and other potential benefits, making this a rewarding career path in the hotel management industry.