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Hotel Housekeeper, USC Hotel

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $26.21
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
Professional development opportunities

Job Description

USC Auxiliary Services is a vital and expansive division of The University of Southern California, dedicated to enhancing the daily experience of over 65,000 students, athletes, faculty, staff, and guests who visit the campuses. Through its six central business units—USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel, and the Los Angeles Memorial Coliseum—this division plays a key role in creating a welcoming and vibrant community atmosphere. By supporting future leaders, scientists, filmmakers, engineers, and doctors alike, USC Auxiliary Services exemplifies its commitment to student success and community engagement, while upholding a strong set of unifying values that... Show More

Job Requirements

  • Less than high school education minimum
  • Two years of relevant housekeeping experience
  • Knowledge of housekeeping trade and cleaning standards
  • Compliance with mechanical cleaning equipment operation
  • Proven customer service skills
  • Ability to communicate in English
  • Ability to lift a minimum of 30 lbs
  • Professional demeanor fitting a higher education environment
  • Demonstrate strong commitment to USC's Unifying Values

Job Qualifications

  • Some knowledge of housekeeping trade
  • Knowledge of cleaning standards, methods, materials, and equipment
  • Knowledge and compliance with operation of mechanical cleaning equipment
  • Proven customer service experience
  • Effective communication skills in English
  • Ability to lift up to 30 lbs
  • Professional presentation appropriate for higher education environment
  • Strong commitment to USC's Unifying Values
  • Preferably high school diploma
  • Knowledge of standard cleaning chemicals
  • Ability to oversee student, temporary, and resource workers
  • Experience in a fast-paced hotel environment

Job Duties

  • Perform standard housekeeping procedures such as cleaning and servicing guest rooms according to hotel standards
  • Maintain cleanliness of public and back-of-house areas and report any problem areas
  • Shampoo carpets, strip and wax floors throughout the hotel
  • Notify guest services when room service is complete for room availability
  • Provide customer service responding to guest requests and maintaining a friendly demeanor
  • Report needed repairs and unsafe conditions to supervisor
  • Organize and maintain linen carts and supply storage according to departmental standards
  • Operate washers and dryers following manufacturer guidelines
  • Maintain security of equipment, keys, and supplies
  • Assist in training new and temporary housekeeping staff
  • Comply with all university policies and applicable laws
  • Perform related duties including on-site laundry and additional support roles as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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