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Hotel Housekeeper - Point Place Casino Hotel

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Day Shifts
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Benefits

Paid Weekly
Paid Time Off
Variety of schedules
Tuition Assistance
Career-building professional development
discounts
employee appreciation events
Quality healthcare
Dental benefits
401k Retirement Plan
Dealer school
Finance scholarship program

Job Description

Turning Stone Enterprises is a dynamic and multifaceted organization that stands as a leader in hospitality, gaming, entertainment, and diverse business ventures. Best known for its flagship property, the Turning Stone Resort Casino, which has proudly earned the prestigious Best of New York Gaming Resort award for six consecutive years, the company also operates a variety of satellite casinos including YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, the organization extends its reach into convenience stores, operates three 18-hole PGA-level golf courses, and manages other unique business endeavors. With a workforce of over 4,500 team members across Central New York, Turning Stone Enterprises is committed to delivering outstanding experiences to both guests and staff through a supportive, growth-oriented environment.

We are currently seeking dedicated and detail-oriented Hotel Housekeepers to join our exceptional housekeeping team at Point Place Casino, a part of Turning Stone Enterprises. This full-time position offers a competitive starting pay rate of $19.00 hourly with a day shift schedule from 9:00 am to 5:00 pm. As a valued member of our team, you will play a crucial role in maintaining the comfort, cleanliness, and welcoming atmosphere that our guests expect. You will be entrusted with preparing guestrooms efficiently, ensuring each space is immaculate and inviting for all guests. Your responsibilities will include removing soiled linens, making beds with clean linens, thoroughly cleaning bathrooms, and collaborating with the housekeeping team to prepare rooms quickly for arriving guests. This role demands an eye for detail, excellent time management skills, and strong interpersonal communication abilities with both guests and team members. Additionally, you must be able to stand and walk for extended periods and lift up to 50 pounds, making physical stamina an essential part of this job.

At Turning Stone Enterprises, we prioritize the well-being and professional development of our employees. Our team members benefit from comprehensive medical, dental, and vision plans, 401(k) retirement savings plan, life insurance, and paid time off including holidays, as well as access to an upcoming 5,000-square-foot onsite medical center designed to promote wellness. Our commitment to employee growth includes hands-on training, tuition assistance, career-building professional development, and unique opportunities such as Dealer School and Finance Scholarship Program. We foster a workplace culture that values positivity, teamwork, empowerment, and continuous learning, ensuring that every member of our team feels supported and appreciated as they contribute to our shared success. Join us at Turning Stone Enterprises, where your skills and dedication will be recognized and rewarded as you embark on a fulfilling career journey in hospitality.

Job Requirements

  • Ability to stand and walk for long periods
  • Ability to lift up to 50 pounds
  • Ability to use a smartphone
  • Prior cleaning experience
  • Prior customer service experience
  • Time management skills
  • Great interpersonal communication skills

Job Qualifications

  • Prior cleaning experience
  • Prior customer service experience
  • Time management skills to complete daily room assignments
  • Great interpersonal communication skills with team members and guests
  • Ability to use a smartphone

Job Duties

  • Ensures that guestrooms are vacant before entering to clean
  • Effectively prepares each room for cleaning
  • Removes all soiled linens from rooms and makes beds with clean linens
  • Follows all procedures and guidelines for thoroughly cleaning bathrooms
  • Works on a team to quickly clean and prepare rooms for the next guest

Job Criteria

Experience

Mid Level (3-7 years)


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