Hotel Housekeeper

First Hospitality is a renowned hotel development, investment, and management company headquartered in Chicago since its establishment in 1985. With a strategic vision focused on creating value through excellence and an innovative approach, First Hospitality has positioned itself as a leader in the hospitality industry. The company is dedicated to cultivating a diverse, high-performing workforce where all employee differences are respected and valued, enabling the organization to better meet the varied needs of its clientele. First Hospitality fosters an inclusive work environment that encourages collaboration, flexibility, and fairness, emphasizing its commitment as an Equal Opportunity Employer.

The role of a Room Attendant at First Hospitality is instrumental in shaping an exceptional guest experience. Room Attendants play a vital role by maintaining clean and inviting hotel guest rooms and public areas aligned with the brand's high standards. This position requires careful attention to detail to ensure every element within the room contributes to a welcoming and relaxing atmosphere for guests during their stay. The primary responsibility of the Room Attendant is to not only meet but exceed guest expectations by delivering consistently spotless and well-prepared rooms. This includes styling rooms, replenishing supplies, and promptly addressing any guest requests or concerns.

Room Attendants at First Hospitality act as ambassadors of hospitality, engaging positively with guests to identify their needs and ensure satisfaction throughout their stay. They take ownership of resolving guest challenges by collaborating with the hotel's Guest Services team and leadership. Furthermore, Room Attendants uphold professionalism that aligns with both the company’s and hotel brand’s standards and are expected to be knowledgeable about hotel emergency procedures, ready to assist guests in any urgent situation. This role is dynamic and may require taking on additional responsibilities as assigned by hotel leadership.

First Hospitality supports its employees by offering a range of benefits including insurance enrollment, paid time off, holiday pay starting from the first day of employment, 401(k) enrollment after 30 days, exclusive hotel and travel discounts worldwide, and opportunities for professional development and advancement. This supportive work environment makes the Room Attendant position a rewarding career choice for individuals passionate about hospitality and guest service excellence.