Hotel Housekeeper

Columbia, SC, USA|

Job Overview

Compensation

Hourly

Range $13.50 - $15.50

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Workplace training

Employee wellness programs

Job Description

Our company is a well-established hotel committed to providing exceptional hospitality services that prioritize guest comfort and satisfaction. We operate with a dedication to maintaining high standards of cleanliness and service quality that align with brand expectations and industry benchmarks. As a key player in the hospitality industry, our hotel offers a welcoming atmosphere where guests can experience comfort and convenience during their stay. We emphasize professionalism, attention to detail, and a team-oriented environment, creating opportunities for employee growth and development within the company.

We are currently seeking a meticulous and dependable Room Attendant to join our housekeeping team. This role is vital in ensuring that all guest rooms are cleaned and maintained to the highest standards, consistent with the company and brand guidelines. As a Room Attendant, you will play a crucial part in enhancing our guests' experiences by providing neat and clean guestrooms that contribute to their overall satisfaction. The position requires keen attention to detail, efficiency, and a commitment to quality, with responsibilities including cleaning guest rooms, managing linens, handling trash removal, and restocking room amenities. This is a position that demands physical stamina and the ability to work effectively under a fast-paced environment while maintaining professional standards and safety practices. The role offers a stable employment opportunity with a focus on teamwork, excellent working conditions, and the chance to contribute directly to the guest experience, which is at the heart of our business.

Job Requirements

1 year of housekeeping experience preferred
Must be flexible in work hours to accommodate last minute changes in scheduling
Must be available to work weekend shifts
Knowledge of cleaning equipment, cleaning techniques and safe use of chemicals is essential
Must be able to change tasks and adjust energy level needed to accommodate a fast-paced environment
Must achieve required threshold scores according to brand and company inspections

Job Qualifications

High school diploma or equivalent preferred
1 year of housekeeping experience preferred
Knowledge of cleaning equipment, cleaning techniques and safe use of chemicals
Ability to stand for long periods, kneel, bend, crawl, squat, crouch and lift approximately 30 lbs
Flexibility to work weekend shifts and accommodate last minute scheduling changes
Ability to achieve required threshold scores according to brand and company inspections
Strong attention to detail and ability to work in a fast-paced environment

Job Duties

Ensures customer satisfaction by cleaning customer rooms according to SREE and brand standards
Removes soiled bed and bath linens and replaces with clean linens as required
Removes accumulated trash and debris from room as required
Cleans bathroom area, dusts all surfaces, replenishes room amenities, cleans floors and vacuums rooms as required
Reports unusual circumstances to Hotel Management
Reports maintenance requests and replacement orders
Maximizes job efficiency by ensuring the supply cart is neat, stocked and orderly
Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it and notifies housekeeping manager or supervisor immediately if any stock shortages exist