Hotel Housekeeper

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Work Schedule

Rotating Shifts

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible schedule

team environment

Job Description

Encore Hospitality is a premier hotel management company renowned for delivering exceptional guest experiences through its commitment to service excellence and operational efficiency. Operating in a dynamic and fast-paced environment, Encore Hospitality manages a variety of hospitality properties that cater to diverse clientele ranging from leisure travelers to business professionals. With a focus on quality, comfort, and sustainability, the company continuously strives to maintain industry-leading standards in cleanliness, guest care, and environmental stewardship. The organization prides itself on fostering a collaborative workplace culture where innovation and professional growth are encouraged. It is recognized for its dedication to employee well-being, career advancement opportunities, and commitment to diversity and inclusion.

The Hotel Housekeeper role at Encore Hospitality is pivotal to creating and maintaining a clean, safe, and welcoming environment for hotel guests. This position involves comprehensive cleaning and maintenance duties, encompassing guest rooms, bathrooms, common areas, and other hotel facilities. Housekeepers play a vital role in ensuring that these areas meet the highest standards of hygiene and presentation, contributing directly to the comfort and satisfaction of guests. The successful candidate will possess strong attention to detail, efficiency, and professionalism, ensuring adherence to Encore Hospitality's health, safety, and operational policies.

This full-time position requires a physically demanding effort, including lifting, bending, and standing for extended periods. The Hotel Housekeeper will be expected to handle cleaning supplies and equipment safely, follow all health and safety guidelines, and actively participate in the hotel’s eco-friendly initiatives. Strong communication skills and a customer-service orientation are essential, as the role involves occasionally interacting with guests to address their needs or resolve issues. Team collaboration is also a critical element of this position, requiring coordination with other housekeeping staff and hotel departments to ensure timely room turnover and a seamless guest experience.

Encore Hospitality offers a supportive work environment with opportunities for advancement into supervisory roles and cross-departmental training. Employees benefit from ongoing professional development programs designed to enhance both skills and career trajectory within the hospitality industry. The company is committed to equal employment opportunities and embraces diversity, fostering an inclusive environment where every team member can thrive. By joining Encore Hospitality as a Hotel Housekeeper, candidates will become part of a respected hospitality team dedicated to delivering unforgettable guest experiences and advancing their careers in a growing company.

Job Requirements

high school diploma or equivalent preferred
previous housekeeping experience preferred but not mandatory training provided
ability to work in physically demanding role including lifting bending and standing for long periods
good communication skills
basic knowledge of cleaning equipment chemicals and safety procedures
flexibility to work weekends holidays and different shifts
ability to follow health and safety guidelines and company policies

Job Qualifications

high school diploma or equivalent preferred
relevant certifications in hospitality or cleaning may be an advantage but are not required
previous housekeeping experience in a hotel or resort setting is preferred but not mandatory training will be provided
experience in customer service or the hospitality industry is beneficial
strong attention to detail and ability to perform tasks with thoroughness and efficiency
ability to work independently with minimal supervision while also being a team player
basic understanding of cleaning equipment chemicals and safety procedures
good communication and interpersonal skills especially when dealing with guests and team members
time management skills and ability to prioritize tasks effectively
ability to work in a physically demanding role which includes lifting bending and long periods of standing

Job Duties

clean and sanitize guest rooms bathrooms common areas and other assigned locations
dust polish and vacuum furniture carpets and draperies
sweep mop and clean floors and hard surfaces
replace linens towels and toiletries in guest rooms as needed
empty trash replace liners and ensure waste disposal areas are tidy
maintain cleaning supplies and equipment in proper working condition
clean windows mirrors and glass surfaces in rooms and common areas
greet guests politely if encountered during work and provide assistance if needed
respond to guest requests for additional supplies or special services in a timely manner
handle lost and found items according to company policy
replenish guestroom amenities such as toiletries tea coffee supplies and stationery
ensure linen carts and housekeeping closets are fully stocked and organized
report low inventory levels to the supervisor for restocking
follow encore hospitality’s health and safety guidelines and procedures
ensure that cleaning chemicals and equipment are used properly and stored safely
report any maintenance or safety issues eg faulty appliances plumbing issues to the maintenance team
comply with hotel policies regarding privacy and security of guest information and belongings
adhere to the hotel’s eco-friendly and sustainability initiatives by following energy and water-saving practices
work closely with other housekeeping staff to ensure timely turnover of rooms
communicate effectively with supervisors and other departments front desk maintenance about guest needs or special instructions
participate in regular training and team meetings to improve skills and stay updated on new protocols or policies