Hotel Housekeeper

First Hospitality is a forward-thinking hotel development, investment, and management company founded in 1985 and headquartered in Chicago. With a strategic vision centered on creating value for all through excellence and innovative approaches, First Hospitality has established itself as a prominent player in the hospitality industry. The company prides itself on fostering an inclusive work environment that values diversity, collaboration, flexibility, and fairness, ensuring that every employee's unique perspectives and talents contribute to the overall success and high performance of the workforce. As an equal opportunity employer, First Hospitality continuously strives to attract and retain a diverse and talented team dedicated to exceeding guest expectations and delivering superior hospitality experiences.

The role of Room Attendant at First Hospitality is pivotal in shaping the overall guest experience. Room Attendants are responsible for cleaning and styling guest rooms and public areas according to brand standards, creating welcoming and relaxing environments for guests away from home. This position demands keen attention to detail and a proactive approach to guest service. Room Attendants must ensure that each element of the room is prepared meticulously for guest arrival or return, including replenishing amenities, supplies, linens, and other essential items that contribute to guest comfort. Beyond routine cleaning duties, Room Attendants play an active role in identifying and addressing maintenance concerns, preventing potential guest challenges, and maintaining a professional demeanor consistent with company expectations.

The job requires effective communication skills, both verbal and written, in the primary language(s) used in the workplace. Physical stamina is essential, as the role involves standing and walking frequently throughout an 8+ hour workday, as well as occasionally lifting and maneuvering items weighing up to 30 pounds. Room Attendants must be able to bend, stoop, pivot, and reach regularly while performing their duties. A commitment to guest satisfaction is paramount, as Room Attendants engage with guests to understand their needs, resolve challenges collaboratively with guest services and hotel leadership, and uphold the highest standards of hospitality.

Employment with First Hospitality offers a comprehensive package of benefits that begin from day one, including insurance enrollment, paid time off, and holiday pay. Additional benefits include enrollment in a 401(k) plan after 30 days, professional development opportunities, promotional pathways, and exclusive hotel and travel discounts across worldwide destinations. These benefits highlight First Hospitality's investment in its employees, fostering a supportive and rewarding work environment where team members can grow personally and professionally while contributing to exceptional guest experiences.