Hotel Housekeeper

USC Hotel is a premier hospitality establishment known for its commitment to providing outstanding guest experiences within the University of Southern California community. As a growing hotel, USC Hotel blends the convenience and vibrancy of a university environment with professional hospitality standards, making it a preferred destination for guests including faculty, staff, students, and visitors. The hotel prides itself on its remarkable service culture, state-of-the-art facilities, and its staff’s dedication to creating a welcoming, clean, and friendly environment for all patrons. Known for its commitment to excellence and adherence to high standards, USC Hotel offers an inviting workplace that embraces diversity, teamwork, and professional growth.

The position of Hotel Housekeeper is a vital role in maintaining the overall ambiance and sanitation of the hotel. This position is an hourly role that offers a competitive wage of $26.21 per hour. The Housekeeper is responsible for performing thorough cleaning and servicing of guest rooms as well as public and back-of-house areas to ensure the hotel meets its high cleanliness standards. Responsibilities include following established procedures for room preparation, cleaning, and reporting, all while maintaining impeccable customer service. Housekeepers at USC Hotel are pivotal in enhancing guest satisfaction by providing timely, well-organized, and thorough cleaning services. They also play a supportive role by assisting with laundry operations, maintaining housekeeping supplies, and participating in training for new staff.

Working at USC Hotel as a Housekeeper means joining a team that values professionalism, efficiency, and a strong commitment to the university’s unifying values. The hotel fosters a work culture of mutual respect and synergy where every team member’s effort contributes to delivering the best possible guest experience. This role requires an individual who is physically capable of handling the demands of housekeeping, including lifting up to 30 pounds, and who possesses strong communication skills to interact effectively with guests and colleagues. The Hotel Housekeeper must be knowledgeable about cleaning standards, chemical use, and equipment operation, ensuring compliance with university policies and safety regulations.

Acceptance into this role does not necessitate a high school diploma, although having one is preferred. Prior experience of at least two years in customer service or housekeeping is important, particularly experience that demonstrates familiarity with housekeeping procedures, materials, and tools. The ideal candidate is someone who can quickly troubleshoot minor issues such as equipment malfunction or safety hazards and report them accordingly. They must manage the organization of supplies, assist with special projects or laundry responsibilities, and maintain security of hotel equipment and keys. Having experience in a fast-paced hotel environment and the ability to supervise temporary or student workers enhances a candidate’s fit for this role.

The Hotel Housekeeper role at USC Hotel offers a meaningful career opportunity for those passionate about hospitality and delivering exceptional guest experiences. The USC workplace culture supports staff through various benefits designed to enhance their well-being and work-life balance. Joining USC Hotel means being part of a respected institution that values its employees as vital contributors to its ongoing success and reputation. If you are dedicated to cleanliness, customer service, and thrive in a collaborative environment, this position provides an exciting pathway to further your hospitality career within a prestigious university hotel setting.