Hotel Housekeeper

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $16.50

Work Schedule

Standard Hours

Benefits

Insurance enrollment

Paid Time Off

Holiday pay

401(k) enrollment

hotel discounts

Travel Discounts

Professional Development

Job Description

First Hospitality, founded in 1985 and headquartered in Chicago, is a dynamic and innovative hotel development, investment, and management company. Known for its strategic vision, First Hospitality is committed to creating value through excellence and embracing new ways of doing business. The company prides itself on fostering a diverse and inclusive workforce where each employee's unique differences are respected and valued. This approach enables First Hospitality to better serve the varied needs of their customers while promoting a collaborative, flexible, and fair work environment. As an Equal Opportunity Employer, First Hospitality is dedicated to attracting and retaining top talent to... Show More

Job Requirements

Effective verbal and written communication skills
Must be able to speak, read, and write in primary language(s) used in the workplace
Ability to stand and walk frequently for 8+ hours per day
Ability to lift, lower, and maneuver up to 30 pounds occasionally
Ability to reach, bend, stoop, and pivot frequently throughout the workday

Job Qualifications

Effective verbal and written communication skills
Ability to speak, read, and write in primary language(s) used in the workplace
Experience in hospitality or customer service preferred but not mandatory
Ability to collaborate with team members and hotel leadership
Attention to detail and commitment to maintaining cleanliness and safety standards

Job Duties

Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
Always maintain professionalism consistent with hotel brand and company expectations
Know and communicate hotel emergency procedures
inform and assist guests in emergencies
Take on additional tasks as necessary or assigned by hotel leadership

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: