Hotel Housekeeper

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

Insurance enrollment from day 1

Paid Time Off from day 1

Holiday pay from day 1

401(k) enrollment after 30 days

hotel and travel discounts at worldwide destinations

professional development and promotion opportunities

Job Description

First Hospitality, founded in 1985 and headquartered in Chicago, is a pioneering hotel development, investment, and management company committed to excellence and innovation in the hospitality industry. With a strategic vision focused on creating value through doing things differently, First Hospitality continuously strives to deliver exceptional guest experiences and foster a positive environment for both customers and employees. The company values diversity and inclusion, cultivating a collaborative, flexible, and fair workplace where employees' differences are respected and embraced. As an Equal Opportunity Employer, First Hospitality is dedicated to attracting and retaining a high-performing and diverse workforce that meets the varying... Show More

Job Requirements

Effective verbal and written communication skills
Must be able to speak, read, and write in primary language(s) used in the workplace
Able to work 8+ hours per day
Stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally
Reach, bend, stoop, and pivot frequently throughout the workday

Job Qualifications

Effective verbal and written communication skills
Must be able to speak, read, and write in primary language(s) used in the workplace

Job Duties

Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
Take ownership to resolve guest challenges, working collaboratively with the hotels Guest Services team and hotel leadership
Always maintain professionalism consistent with hotel brand and company expectations
Know and communicate hotel emergency procedures
inform and assist guests in emergencies
Take on additional tasks as necessary or assigned by hotel leadership

Job Location

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