Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Split Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Hyatt Place is a distinctive brand within the Hyatt Hotels family, renowned for combining stylish, relaxed environments with exceptionally high standards of service. As part of the Hyatt Corporation, Hyatt Place offers guests an experience that surpasses traditional hotel accommodations by blending innovative design, creative cuisine, and attentive hospitality. With a focus on providing comfort and inspiring stays, the hotel welcomes travelers seeking both relaxation and excitement during their visits. Hyatt Place prides itself on setting new benchmarks for guest satisfaction through unique offerings such as spacious lobbies, 24/7 food options, and technology-friendly environments.
The Hotel Host at Hyatt Place plays a critical role in delivering this renowned guest experience by ensuring a warm, welcoming environment that feels like a home away from home. This role demands a professional who upholds Hyatt’s commitment to excellence through attentive and friendly service in multiple areas including the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, and TV den. The Hotel Host also facilitates seamless guest check-ins and check-outs and assists with meeting room servicing. This position requires an individual who thrives in a dynamic, fast-paced setting and enjoys personal interaction with guests, ensuring every visitor feels valued and cared for.
Beyond customer service, the Hotel Host is responsible for maintaining a clean and inviting atmosphere, contributing directly to the guests’ overall satisfaction. Previous experience in guest service roles, especially within the hospitality or hotel industry, is valued to understand and anticipate guest needs effectively. Flexibility with scheduling, strong communication skills, and multitasking abilities are essential for success in this role. Hotel Hosts at Hyatt Place are vital ambassadors for the brand, embodying the hotel’s ethos of delivering memorable experiences through dedicated and genuine service. This full-time position offers an opportunity for individuals to contribute to a vibrant team, support the hotel’s standards of excellence, and gain invaluable experience in a respected hospitality environment.
The Hotel Host at Hyatt Place plays a critical role in delivering this renowned guest experience by ensuring a warm, welcoming environment that feels like a home away from home. This role demands a professional who upholds Hyatt’s commitment to excellence through attentive and friendly service in multiple areas including the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, and TV den. The Hotel Host also facilitates seamless guest check-ins and check-outs and assists with meeting room servicing. This position requires an individual who thrives in a dynamic, fast-paced setting and enjoys personal interaction with guests, ensuring every visitor feels valued and cared for.
Beyond customer service, the Hotel Host is responsible for maintaining a clean and inviting atmosphere, contributing directly to the guests’ overall satisfaction. Previous experience in guest service roles, especially within the hospitality or hotel industry, is valued to understand and anticipate guest needs effectively. Flexibility with scheduling, strong communication skills, and multitasking abilities are essential for success in this role. Hotel Hosts at Hyatt Place are vital ambassadors for the brand, embodying the hotel’s ethos of delivering memorable experiences through dedicated and genuine service. This full-time position offers an opportunity for individuals to contribute to a vibrant team, support the hotel’s standards of excellence, and gain invaluable experience in a respected hospitality environment.
Job Requirements
- High school diploma or equivalent
- minimum age of 18 years
- customer service experience preferably in a hotel or related field
- schedule flexibility for AM/PM shifts, weekends, and holidays
- strong command of English language including speaking, reading, and writing
- ability to learn quickly and work in fast paced position with guest interaction
- ability to multitask
- ability to lift, pull, and push moderate weight (minimum of 20 pounds)
- basic computer skills such as Word and Excel
- true desire to satisfy the needs of others in fast paced environment
Job Qualifications
- Customer service experience preferably in a hotel or related field
- strong English language skills including speaking, reading, and writing
- ability to learn quickly and work efficiently in a fast-paced environment
- ability to multitask effectively
- high school diploma or equivalent
- basic computer skills such as Word and Excel
Job Duties
- Provide exceptional guest service at the Hotel Host Stand
- manage the Bakery Café area to ensure cleanliness and guest satisfaction
- oversee the Guest Kitchen and ensure it remains inviting and well-stocked
- monitor and maintain the e-room and TV den areas
- assist guests with check-in and check-out processes
- support meeting room setup and servicing
- maintain cleanliness and organization of all assigned areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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