Hotel General Manager -- Lead Teams, Elevate Guest Experience

Job Overview

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Compensation

Salary
Range $68,300.00 - $108,500.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts

Job Description

We are a leading hospitality management company with a strong presence in the hotel industry, dedicated to delivering exceptional guest experiences through outstanding service, innovative management practices, and a commitment to excellence. Our company has built a solid reputation for operating quality hotels that focus on guest satisfaction, staff development, and operational efficiency. We pride ourselves on maintaining a supportive work environment where employees are empowered to grow professionally while contributing to the success of the properties we manage. Located in Lynnwood, WA, we are currently seeking an experienced General Manager to join our management team in a full-time capacity. This opportunity offers competitive compensation along with comprehensive benefits and promising paths for career advancement within our expanding company.

The role of General Manager is critical in ensuring that hotel operations run smoothly and efficiently, adhering to company standards while maximizing guest satisfaction. The successful candidate will need to demonstrate at least five years of experience in hotel management, with a strong emphasis on leadership skills and team mentorship. As the General Manager, you will oversee daily operations, including managing staff performance, conducting property inspections, and ensuring service excellence across all areas. You will be responsible for establishing an environment that encourages teamwork, enhances morale, and promotes professional development.

In addition to operational responsibilities, the General Manager acts as the frontline ambassador of the hotel, providing excellent communication between guests, staff, and senior management. Strong interpersonal and problem-solving skills are essential, as you will often be required to address and resolve complex issues while maintaining a friendly and approachable demeanor. This role is ideally suited for someone with a passion for hospitality, an eye for detail, and the ability to lead by example to inspire a high-performing team. Candidates will find this position both challenging and rewarding, with ample opportunity to grow professionally within our well-established company structure.

Job Requirements

  • minimum five years experience in hotel management
  • strong leadership and communication skills
  • ability to mentor and develop staff
  • experience in conducting property inspections
  • problem-solving aptitude
  • friendly and approachable demeanor

Job Qualifications

  • minimum five years hotel management experience
  • strong leadership and team mentoring skills
  • excellent communication skills
  • proven problem-solving abilities
  • customer service orientation
  • experience in budgeting and financial oversight

Job Duties

  • manage hotel staff and operations
  • ensure exceptional guest service and satisfaction
  • conduct regular property inspections
  • mentor and develop team members
  • resolve guest complaints effectively
  • coordinate with senior management
  • oversee budgeting and financial performance

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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