Excel Hotel Group logo

Hotel General Manager: Lead Operations & Growth

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,800.00 - $104,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Paid Time Off
401k plan
company match

Job Description

Located in the vibrant city of San Diego, our hospitality company is recognized for delivering exceptional guest experiences through premier accommodations and excellent service. As a leading player in the hotel industry, we pride ourselves on maintaining high standards of quality, comfort, and customer care. Our establishment attracts a diverse clientele ranging from business travelers to vacationing families, seeking both luxury and convenience during their stay. We are committed to fostering a dynamic and supportive work environment that encourages professional growth and innovation within the hospitality sector.

We are currently seeking a highly motivated General Manager to take charge of our hotel property operations. The General Manager will lead efforts to maximize revenue, control expenses, and uphold guest satisfaction at the highest levels. This hands-on leadership role requires a blend of strategic planning and day-to-day management to ensure smooth hotel operations and a welcoming environment. The General Manager will oversee all departments including front desk, housekeeping, food and beverage, and maintenance to ensure efficient service delivery and operational excellence. They will implement effective policies and procedures, develop staff training programs, and closely monitor financial performance to meet business goals.

The ideal candidate will possess at least 3 years of experience specifically in hospitality management. Strong organizational and leadership skills are essential, along with an ability to engage team members and create a positive workplace culture. A functional understanding of hotel management software is required to efficiently track reservations, billing, and guest services. This position offers a competitive salary, reflective of experience and skill, coupled with a comprehensive benefits package that supports the health and well-being of our employees. Benefits include medical and dental plans, paid time off, and a 401(k) retirement plan with company matching contributions. This is a full-time employment opportunity perfect for a driven individual passionate about hospitality and committed to delivering excellence.

Job Requirements

  • three years of hospitality management experience
  • knowledge of hotel management software
  • strong organizational skills
  • excellent communication skills
  • ability to work flexible hours
  • high school diploma or equivalent
  • leadership experience

Job Qualifications

  • minimum three years of hospitality management experience
  • strong organizational and leadership skills
  • proficiency with hotel management software
  • excellent communication and interpersonal skills
  • ability to manage multiple departments
  • customer service orientation
  • team leadership capabilities

Job Duties

  • oversee daily hotel operations
  • manage revenue and control expenses
  • ensure guest satisfaction and resolve complaints
  • lead and develop hotel staff
  • implement company policies and procedures
  • coordinate with all hotel departments
  • monitor financial performance and reporting

Job Criteria

Experience

Mid Level (3-7 years)


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