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Hotel General Manager at BEST WESTERN BUFFALO INN AND SUITES-AIRPORT Buffalo, NY
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
BEST WESTERN BUFFALO INN AND SUITES-AIRPORT is a reputable hotel located in Buffalo, NY, recognized for its commitment to providing high-quality accommodations and exceptional guest services. This establishment prides itself on a supportive ownership and management team that fosters a positive work environment and encourages team collaboration. The hotel is conveniently situated to serve travelers looking for comfort, convenience, and comprehensive amenities during their stay. Known for its dedication to guest satisfaction, BEST WESTERN BUFFALO INN AND SUITES-AIRPORT continuously invests in making improvements and adopting innovative strategies to enhance the overall experience for its guests.
The role of ... Show More
The role of ... Show More
Job Requirements
- Must have at least 5 or more years of experience in the hospitality field
- proven customer service experience as a manager
- a proven record of experience managing a team
- exhibit excellent organizational, communication, and problem-solving abilities
- must have a high school diploma or equivalent GED
Job Qualifications
- Must have at least 5 or more years of experience in the hospitality field
- proven customer service experience as a manager
- strong guest-focused mentality
- a proven record of experience managing a team, preferably in the hospitality field
- exhibit excellent organizational, communication, and problem-solving abilities
- have a high school diploma or equivalent GED
- preference given to candidates with degree in hospitality or related field of study
Job Duties
- Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
- empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
- establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
- facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
- create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
- hire and train new employees
- manage all hotel departments and ensure outstanding guest satisfaction
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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