Hotel General Manager

Provo, UT, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $58,000.00 - $92,100.00

Benefits

Health Insurance

Paid Time Off

Training and Development

Vision Insurance

Wellness resources

401(k)

401(k) matching

competitive salary

Dental Insurance

Employee Discounts

Job Description

Woodbury Corporation is a reputable hospitality company that operates a family of hotels known for delivering exceptional guest experiences and maintaining high property standards. The company is committed to fostering a supportive and engaging work environment that values team collaboration and professional growth. Woodbury Corporation's portfolio includes a variety of well-established hotels, and they are continuously expanding their reach by adding new properties to their collection. One of their latest ventures is the opening of a new Fairfield Inn & Suites in Draper, UT, comprising 131 rooms. This new hotel represents an exciting opportunity to join a forward-thinking company that prioritizes guest satisfaction, operational excellence, and community involvement.

The role of Hotel General Manager at the Fairfield Inn & Suites Draper is a pivotal position responsible for leading the hotel's opening and day-to-day operations. This full-time position offers a competitive salary and requires a motivated individual who is organized, enthusiastic, and capable of managing all aspects of hotel operations. The General Manager will spearhead the operational opening process, including establishing vendor relationships, managing critical path activities and timelines, recruiting and hiring staff, and cultivating strong ties with the local community. Additionally, the manager will assist with pre-opening sales and marketing efforts, ensuring the hotel's successful launch and positioning in the market.

The General Manager's responsibilities extend to working within the budgeted staffing model to hire department managers and line-level staff as the hotel prepares for its opening slated for the first quarter of 2027. They will collaborate with other Woodbury hotels in the area to identify target accounts and market segments, enhancing the hotel's competitive edge. Familiarity with Marriott and Fairfield Inn & Suites standards and training programs is essential, as the manager will assist in implementing these standards to maintain brand consistency and quality.

This leadership role involves building a cohesive team and nurturing a property-specific culture that aligns with Woodbury Corporation's values. The successful candidate will be expected to ensure guest service excellence, associate engagement, sales and marketing effectiveness, asset management, brand management, and financial controls. Benefits include health insurance, paid time off starting on day one, dental and vision coverage, 401(k) with employer matching, wellness resources, employee discounts including Marriott worldwide hotel discounts, and more. The company also offers opportunities for professional development and career advancement within the Woodbury Group of hotels.

As the Hotel General Manager, you will report to the Vice President of Hotel Operations and play a crucial role in driving the property’s profitability and overall performance. This role demands strategic thinking, effective communication, and the ability to lead multiple projects while meeting key deadlines. This is an outstanding opportunity for a hospitality leader to join a respected company in the hotel industry and contribute to opening a vibrant, new property from the ground up.

Job Requirements

3 years of previous hotel management experience and preferably some exposure to both hotel operations and sales
proficiency in written and verbal communication ability to use conversational Spanish is helpful
ability to effectively present information in one-on-one and small group situations to guests vendors and associates
strategic thinking planning and execution to achieve topline results
ability to organize and manage prioritize and meet deadlines of multiple projects
experience with hotel systems including Property Management Systems Revenue Management Guest Satisfaction Surveys and Review Platforms Sales e-commerce forecast and budgeting
experience with Marriott systems is a plus

Job Qualifications

Minimum of 3 years hotel management experience, exposure to hotel operations and sales, proficiency in written and verbal communication, ability to use conversational Spanish helpful, ability to present information effectively to guests vendors and associates, strategic thinking and planning skills, ability to organize manage prioritize and meet deadlines, experience with hotel systems including Property Management Systems Revenue Management Guest Satisfaction Surveys Review Platforms Sales e-commerce forecast and budgeting, familiarity with Marriott systems a plus

Job Duties

Manage operational opening process including vendor relationships, manage opening critical path activities and timelines, recruit and hire staff, establish relationships with the local community, assist with pre-opening sales and marketing efforts, work within budgeted staffing model to hire departmental managers and line level staff, collaborate with other Woodbury hotels to identify target accounts and market segments, implement Marriott and Fairfield Inn & Suites standards and training programs, build a team and create a property-specific culture, manage day-to-day hotel operations focusing on guest service and satisfaction, lead associate engagement and leadership, oversee sales and marketing activities, manage asset and property appearance and maintenance, ensure brand management, control profitability and financial performance