Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $115,000.00 - $125,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses

Job Description

GF Hotels & Resorts is a prominent hospitality management company known for delivering exceptional guest experiences through its portfolio of premium hotels and resorts. With a strong focus on quality, innovation, and guest satisfaction, GF Hotels & Resorts has become a trusted name in the hospitality industry. Their hotels are known for their welcoming atmosphere, top-notch amenities, and excellent service which cater to both leisure and business travelers alike. One of their key properties, the Embassy Suites by Hilton Colorado Springs, stands out as a busy and vibrant hotel recognized for its comfort, luxury, and strategic location in the heart of Colorado Springs. This hotel offers guests a memorable stay with spacious suites, modern amenities, and a commitment to exceptional hospitality. Joining the team at Embassy Suites by Hilton Colorado Springs means becoming part of a company culture that values professional growth, a high level of guest service, and leadership excellence. Employment with GF Hotels & Resorts as a Hotel General Manager is a full-time position with a competitive salary range between $115,000 and $125,000 per year, emphasizing the level of responsibility and expertise expected from the ideal candidate.

The Hotel General Manager role at Embassy Suites by Hilton Colorado Springs is a crucial leadership position responsible for the overall success and smooth operation of the hotel. This role focuses on strategically driving revenue growth, maintaining high service standards, and fostering a team environment that prioritizes guest satisfaction. The general manager will lead all departmental teams by setting actionable goals aligned with the hotel’s overall objectives and will develop strategies to enhance the hotel’s market presence and reputation. The manager will be hands-on in ensuring the quality of lodging accommodations, overseeing the cleanliness and upkeep of rooms, public areas, and the surrounding grounds, ensuring that guests enjoy a pristine environment at all times.

In addition to operational responsibilities, the general manager will oversee the human resources functions, including interviewing, hiring, training, and managing staff performance. The ability to coach, counsel, and effectively communicate with diverse teams is essential for fostering employee development and motivating staff to deliver outstanding customer service. This position requires a strong leader who can create a positive workplace culture while balancing profitability and guest experience. The general manager is also tasked with financial planning by generating budgets that maximize profit margins without compromising guest satisfaction. Furthermore, this role involves spearheading marketing initiatives to promote hotel services, driving brand awareness, and increasing repeat business through relationship-building with guests.

The ideal candidate will bring at least five years of hospitality experience, particularly in hotel management roles, and possess excellent organizational, communication, and problem-solving skills. A high school diploma or equivalent is required, with a preference for candidates holding a degree in hospitality or a related field. Those who thrive in this role must have a passion for delivering exceptional customer service and a proactive approach to operational excellence. This opportunity provides a rewarding career path for a motivated general manager ready to impact the success of a busy hotel environment positively.

Job Requirements

  • High school diploma or equivalent GED
  • 5+ years of hospitality experience, preferably in hotel management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proven ability to develop and implement strategic plans
  • Ability to manage budgets and financial performance
  • Commitment to guest satisfaction and service excellence

Job Qualifications

  • Previous experience in a manager role overseeing a team, preferably in a hospitality role
  • Excellent organizational skills, communication skills, and problem-solving skills
  • High school diploma or equivalent GED
  • Degree in hospitality or related field preferred
  • Strong emphasis on putting the guest first and providing exceptional customer service
  • 5+ years of experience working in a hotel or the hospitality industry

Job Duties

  • Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
  • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
  • Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
  • Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
  • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
  • Oversee HR matters including interviewing, hiring, training, assigning work, coaching/counseling, and performance management
  • Foster a positive work environment that motivates employees and encourages teamwork

Job Criteria

Experience

Expert Level (7+ years)


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