Hotel General Manager

Arbor Lodging is a prominent hotel investment and management company known for its extensive portfolio that spans across the United States, Mexico, and the Caribbean. Renowned for managing properties under some of the most prestigious hospitality brands such as Marriott, Hilton, Hyatt, and IHG, Arbor Lodging has established itself as a trusted partner within the hospitality industry. The company prides itself on its proactive and holistic approach to service, creating a welcoming and supportive environment for guests at every interaction. Arbor Lodging's culture is distinctly people-focused, placing great emphasis on data-driven decision-making and a commitment to delivering measurable results. This approach not only differentiates the company in a competitive market but also fosters the professional growth of its employees.

The General Manager role at Arbor Lodging represents a critical leadership position within the organization, specifically supporting the Hilton Garden Inn in Roseville. The General Manager is entrusted with overseeing all operational facets of the hotel, including but not limited to front office management, sales, housekeeping, human resources, food and beverage operations, maintenance, and accounting. This position requires a dynamic leader who embodies the company’s brand values and who is capable of driving excellence in guest service, employee engagement, and financial performance. The General Manager serves as a strategic leader, responsible for formulating and executing plans that ensure the hotel's success in guest satisfaction and profitability while maintaining compliance with all regulatory standards.

The role demands a comprehensive understanding of hotel operations along with strong managerial acumen to lead diverse teams effectively. Key responsibilities include maintaining a service-oriented demeanor, fostering open communication among department leaders, managing financial P&L statements, and ensuring the safety and security of the property. The General Manager is also expected to be proactive in identifying and resolving operational challenges before they impact hotel functions, thus ensuring a seamless guest experience. Equally important is the task of analyzing business data from various sources to craft solutions that optimize operational efficiency and enhance profitability.

Arbor Lodging seeks an individual with at least five years of progressive roles in the hotel industry, with previous experience as an Assistant General Manager. Preferred candidates will hold a bachelor’s degree in Hotel Management, Business Administration, or a related field. The role requires exceptional leadership, time management skills, and physical ability to meet the demands of the job, including extended periods of standing, walking, and the ability to lift up to 40 pounds. The company offers a competitive salary, annual performance reviews with potential raises, comprehensive health benefits including medical, dental, and vision insurance, as well as wellness programs and a 401k plan with company matching. Arbor Lodging consistently upholds five guiding principles that emphasize integrity, kindness, accountability, ambition, and inclusivity.

Joining Arbor Lodging as a General Manager means becoming part of a company committed to excellence in hospitality, backed by a thriving culture that encourages professional development and celebrates diversity. This is an excellent opportunity for a seasoned hotel management professional eager to lead a respected property and make a significant impact in the hospitality industry.