Hotel General Manager

Kinseth Hotel Corporation (KHC) is a respected hospitality company that operates a network of hotels and restaurants known for exceptional guest service and quality accommodations. With a strong reputation in the industry, KHC focuses on creating welcoming environments for travelers by maintaining high standards of cleanliness, safety, and customer service across all its properties. As a company deeply rooted in the hospitality sector, KHC continues to expand its portfolio of hotels and restaurants, offering a range of services tailored to meet guests' needs and expectations. The corporate culture at KHC emphasizes employee development, community engagement, and operational excellence, all contributing to a positive guest experience and sustained business growth. The company invests significantly in the training and development of its workforce, recognizing that well-prepared and motivated employees are key to success in the competitive hospitality industry.

The role available at KHC is a comprehensive leadership position within the hotel operations that demands a broad range of managerial skills and an ability to ensure the smooth functioning of multiple departments within a hotel property. This position covers responsibilities from financial management to employee supervision and guest satisfaction, reflecting the holistic approach KHC maintains in delivering its services. The successful candidate will play a pivotal role in reinforcing KHC’s standards for hotel personnel administration, ensuring compliance with corporate policies as well as state, federal, and local regulations. This includes overseeing key operational areas such as revenue management, payroll, purchasing, and employee safety programs among others.

A significant part of the role involves managing budgets in collaboration with subordinate managers and the Director of Operations, ensuring that the hotel runs efficiently and profitably. Equally important is the leadership aspect, overseeing recruitment, training, employee relations, and benefit administration to foster a motivated and well-informed workforce. The position requires holding regular staff meetings to maintain transparent communication and accountability across departments. Additionally, the role ensures compliance with franchise agreements through inspections and timely reporting, upholding standards that support the Hotel Corporation’s brand reputation.

Another critical function is to monitor the local market and competition, providing insights that influence business strategy and operations. The role includes practical tasks such as approving purchases, inspecting hotel premises for cleanliness and safety, and responding promptly to guest complaints to guarantee satisfaction. Supervisory responsibilities extend to managing multiple subordinate supervisors and direct employees in various departments, ensuring cohesive direction and performance evaluation.

The job at Kinseth Hotel Corporation offers a competitive starting wage with additional benefits including health, dental, vision, and other insurance options available after 60 days, a 401k plan, paid training, paid time off, and a referral program. Employees also enjoy discounts at all KHC hotels and restaurants, reflecting the company’s commitment to rewarding its workforce comprehensively. Candidates for this role will find opportunities for professional growth and development within a supportive and structured environment, emphasizing both operational excellence and a commitment to exceptional guest experiences. The position requires a strong physical presence, with demands including occasional lifting of up to 50 pounds and the ability to perform duties that involve a range of physical activities in line with safety protocols.