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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $50,000.00
Work Schedule
Standard Hours
Benefits
employee discount
Paid jury duty
Paid Time Off
Job Description
Our company is a reputable player in the hospitality industry, known for delivering exceptional guest experiences and maintaining high standards of service. We specialize in operating hotels that cater to diverse clientele, focusing on creating a welcoming and comfortable environment for all visitors. As a team, we are committed to operational excellence, innovative management practices, and fostering a culture of continuous improvement in hospitality. We provide our employees with a supportive work environment that values professional growth and customer satisfaction.
We are currently seeking an energetic and dynamic Hotel General Manager to join our team. This pivotal leadership role involv... Show More
We are currently seeking an energetic and dynamic Hotel General Manager to join our team. This pivotal leadership role involv... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 3 years experience in hospitality management or leadership roles preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in multitasking and problem-solving
- Availability to work in person full-time
- Experience with revenue management and financial reporting
- Knowledge of industry standards and compliance
Job Qualifications
- Proven experience in hotel management or hospitality leadership with supervising responsibilities in a resort or hotel setting
- Strong background in hospitality management principles including revenue management guest services human resources sales and hotel operations
- Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
- Demonstrated leadership skills with the ability to motivate teams and manage multiple departments simultaneously
- Excellent customer service skills with a focus on creating memorable guest experiences
- Knowledge of front desk operations night audit procedures multi-line phone systems and phone etiquette
- Experience in managing costs and conducting financial analysis for operational improvements
- Familiarity with extended-stay environments or IHG standards is preferred
Job Duties
- Lead and supervise all hotel departments including front desk housekeeping and maintenance ensuring seamless coordination and outstanding service delivery
- Oversee daily hotel operations to maximize efficiency guest satisfaction and profitability while maintaining compliance with company policies and industry standards
- Develop and implement strategic plans to enhance guest relations increase occupancy rates and boost revenue through effective revenue management techniques
- Manage human resources functions such as hiring training performance evaluations and staff development to build a motivated and professional team
- Monitor financial performance by analyzing revenue reports to meet financial goals
- Maintain high standards of customer service by addressing guest inquiries and resolving issues promptly with a positive attitude
- Oversee the implementation of hotel policies related to safety security cleanliness and guest privacy to ensure a secure environment for all visitors and staff
- Utilize multi-line phone systems with excellent phone etiquette to handle reservations inquiries and internal communications efficiently
- Foster a culture of hospitality excellence by promoting teamwork leadership development and continuous improvement across all departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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