Hotel General Manager

Murfreesboro, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $50,000.00

Work Schedule

Standard Hours

Benefits

employee discount

Paid jury duty

Paid Time Off

Job Description

Our company is a reputable player in the hospitality industry, known for delivering exceptional guest experiences and maintaining high standards of service. We specialize in operating hotels that cater to diverse clientele, focusing on creating a welcoming and comfortable environment for all visitors. As a team, we are committed to operational excellence, innovative management practices, and fostering a culture of continuous improvement in hospitality. We provide our employees with a supportive work environment that values professional growth and customer satisfaction.

We are currently seeking an energetic and dynamic Hotel General Manager to join our team. This pivotal leadership role involves overseeing all aspects of hotel operations, including guest services, staff supervision, and revenue management. The successful candidate will lead multiple departments such as front desk, housekeeping, and maintenance to ensure seamless coordination and outstanding service delivery. This position requires a passionate hospitality professional with strong leadership skills who thrives in a fast-paced, guest-focused setting. The Hotel General Manager will be responsible for driving the hotel’s success by fostering a welcoming atmosphere, maintaining high hospitality standards, and ensuring operational efficiency. This role offers a starting salary from $50,000 per year and requires an in-person work commitment. The General Manager will also handle strategic planning to enhance guest relations, increase occupancy rates, and boost revenue while maintaining compliance with company policies and industry standards. This is an excellent opportunity for an experienced hospitality leader to make a significant impact and lead a motivated team to new heights in guest experience excellence.

Job Requirements

Bachelor's degree in hospitality management or related field preferred
Minimum of 3 years experience in hospitality management or leadership roles preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Proficiency in multitasking and problem-solving
Availability to work in person full-time
Experience with revenue management and financial reporting
Knowledge of industry standards and compliance

Job Qualifications

Proven experience in hotel management or hospitality leadership with supervising responsibilities in a resort or hotel setting
Strong background in hospitality management principles including revenue management guest services human resources sales and hotel operations
Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
Demonstrated leadership skills with the ability to motivate teams and manage multiple departments simultaneously
Excellent customer service skills with a focus on creating memorable guest experiences
Knowledge of front desk operations night audit procedures multi-line phone systems and phone etiquette
Experience in managing costs and conducting financial analysis for operational improvements
Familiarity with extended-stay environments or IHG standards is preferred

Job Duties

Lead and supervise all hotel departments including front desk housekeeping and maintenance ensuring seamless coordination and outstanding service delivery
Oversee daily hotel operations to maximize efficiency guest satisfaction and profitability while maintaining compliance with company policies and industry standards
Develop and implement strategic plans to enhance guest relations increase occupancy rates and boost revenue through effective revenue management techniques
Manage human resources functions such as hiring training performance evaluations and staff development to build a motivated and professional team
Monitor financial performance by analyzing revenue reports to meet financial goals
Maintain high standards of customer service by addressing guest inquiries and resolving issues promptly with a positive attitude
Oversee the implementation of hotel policies related to safety security cleanliness and guest privacy to ensure a secure environment for all visitors and staff
Utilize multi-line phone systems with excellent phone etiquette to handle reservations inquiries and internal communications efficiently
Foster a culture of hospitality excellence by promoting teamwork leadership development and continuous improvement across all departments