Hotel General Manager

Kinseth Hotel Corporation (KHC) is a respected hospitality company known for its commitment to quality service and operational excellence across its portfolio of hotels and restaurants. Currently, KHC is developing an exciting new hotel, which is under construction and scheduled to open in fall 2026. This development marks a significant expansion for the company, promising to bring new hospitality opportunities to the local community and create a vibrant environment for guests and employees alike. Known for their dedication to guest satisfaction and employee well-being, KHC prides itself on fostering a professional yet welcoming culture where teamwork and customer service are highly valued. Joining KHC means becoming part of an organization that is focused on sustainable growth, high industry standards, and continuous innovation in hospitality services.

The role of the Hotel Operations Manager at this future hotel in the Kinseth Hotel Corporation family is a critical leadership position that will shape the launch and day-to-day success of the property as it prepares for its grand opening and beyond. The manager will be responsible for implementing KHC standards and corporate policies while ensuring compliance with all state, federal, and local laws. They will oversee all operational functions of the hotel, with direct accountability for financial performance, employee relations, guest satisfaction, and adherence to franchise requirements. This position requires dynamic leadership skills to recruit, train, and manage staff across multiple departments including housekeeping, front desk, maintenance, food and beverage, and sales. The manager will actively foster a culture of safety, quality, and excellence, ensuring that guest experiences exceed expectations and all internal policies are rigorously followed.

This position also involves significant financial oversight, including managing budgets, payroll, accounts payable and receivable, and purchasing. The Hotel Operations Manager will collaborate with subordinate managers and the Director of Operations to develop operating budgets and meet revenue goals. They will be responsible for conducting regular inspections to maintain high standards in guest rooms, public areas, and the overall hotel environment. As the strategic leader on site, the manager will perform market analysis to stay ahead of local competition and implement innovative strategies for business growth. Customer service and prompt resolution of guest concerns are paramount responsibilities, reinforcing the brand’s reputation for quality.

Employee development will be a core focus, with the Hotel Operations Manager monitoring recruitment, training, employee benefits, and compliance with safety protocols including fire, tornado procedures, bloodborne pathogen prevention, and other health regulations. Leadership duties also include conducting weekly staff meetings, overseeing the Manager on Duty system, and ensuring open lines of communication across all hotel departments. This role reports to the Director of Operations and requires strong interpersonal skills, attention to detail, and a proactive approach to problem-solving.

KHC offers a competitive employment package for this role, including health, dental, and vision insurance available after 60 days of employment, participation in a 401k retirement plan, access to DailyPay, paid training programs, paid time off, employee referral incentives, and exclusive discounts at all Kinseth Hotel Corporation hotels and restaurants. This is an excellent opportunity for a seasoned hospitality professional to lead a new hotel launch, make meaningful contributions to the company’s growth, and advance their career within a supportive and well-established hotel group.