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Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Vision Insurance

Job Description

Join a thriving and energetic hospitality team as a Hotel General Manager, a key leadership position within a vibrant hotel property. Our establishment is dedicated to providing outstanding accommodation and guest services, ensuring every visitor experiences comfort, convenience, and memorable moments. With a reputation for excellence, we blend traditional hospitality values with modern management techniques to create an inviting atmosphere for travelers from all walks of life. As a respected player in the hospitality industry, our hotel prides itself on its commitment to quality service, operational efficiency, and fostering an inclusive work culture for our diverse team of employees.Show More

Job Requirements

  • Hotel management experience of at least 1 year
  • Ability to work in person full time
  • Strong leadership and communication skills
  • Experience with revenue management and budgeting
  • Knowledge of human resources practices
  • Familiarity with hotel front desk and night audit operations
  • Willingness to comply with safety and licensing regulations

Job Qualifications

  • Proven experience in hotel management or hospitality management roles with supervising responsibilities
  • Knowledge of Hilton or Marriott systems a plus
  • Strong background in revenue management, budgeting, and financial oversight within a hotel setting
  • Exceptional customer service skills with a focus on guest relations and satisfaction
  • Demonstrated leadership capabilities with experience managing diverse teams in a fast-paced environment
  • Knowledge of human resources practices, including hiring, training, and employee development
  • Familiarity with front desk operations, night audit procedures, and multi-line phone systems
  • Multilingual or bilingual abilities are highly desirable to serve clientele effectively
  • Excellent communication skills coupled with professional phone etiquette for guest interactions

Job Duties

  • Oversee all hotel departments including front desk, housekeeping, food and beverage, and guest services to ensure seamless operations
  • Lead and supervise staff members, providing coaching, training, and performance evaluations to foster a motivated and high-performing team
  • Develop and implement strategies for revenue management to maximize occupancy rates and profitability
  • Manage budgets meticulously, controlling expenses while maintaining quality standards across all areas of the hotel
  • Ensure exceptional guest relations by addressing concerns promptly and maintaining high levels of customer service
  • Manage staffing needs, recruitment, onboarding, and employee development initiatives
  • Oversee night audit procedures and ensure accurate financial reporting at the end of each day
  • Maintain compliance with safety regulations, licensing requirements, and hotel policies

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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