Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
Join a thriving and energetic hospitality team as a Hotel General Manager, a key leadership position within a vibrant hotel property. Our establishment is dedicated to providing outstanding accommodation and guest services, ensuring every visitor experiences comfort, convenience, and memorable moments. With a reputation for excellence, we blend traditional hospitality values with modern management techniques to create an inviting atmosphere for travelers from all walks of life. As a respected player in the hospitality industry, our hotel prides itself on its commitment to quality service, operational efficiency, and fostering an inclusive work culture for our diverse team of employees.
As the Hotel General Manager, you will take charge of the overall operations, providing strategic leadership and hands-on management to enhance the guest experience while driving profitability. This role demands a dynamic professional capable of overseeing multiple departments including front desk, housekeeping, food and beverage, and guest services. Your leadership will be crucial in coordinating these functions smoothly, maintaining high standards of cleanliness, service, and operational excellence. You will spearhead initiatives to maximize revenue through effective revenue management and meticulous budget oversight. Leading the recruitment, training, and employee development efforts, you will cultivate a motivated, skilled, and customer-focused team.
Beyond operational oversight, you will play an integral role in ensuring the hotel meets all compliance and safety standards, managing policies related to licensing, safety regulations, and hotel procedures. Your engagement includes managing guest relations proactively, resolving issues swiftly, and ensuring satisfaction throughout their stay. A competent General Manager in this position also handles financial responsibilities such as supervising night audit procedures and ensuring accurate financial reporting.
This full-time, in-person role offers a competitive salary range of $70,000 to $80,000 per year, complemented by a robust benefits package including health, dental, and vision insurance, life insurance, paid time off, 401(k) with matching, and employee discounts. This position offers an exciting opportunity to elevate your career in hospitality management while contributing meaningfully to the overall success and growth of the hotel. You will join a team committed to excellence where your leadership can have a meaningful and positive impact, enabling you to create memorable guest experiences and build a thriving work environment for your staff.
As the Hotel General Manager, you will take charge of the overall operations, providing strategic leadership and hands-on management to enhance the guest experience while driving profitability. This role demands a dynamic professional capable of overseeing multiple departments including front desk, housekeeping, food and beverage, and guest services. Your leadership will be crucial in coordinating these functions smoothly, maintaining high standards of cleanliness, service, and operational excellence. You will spearhead initiatives to maximize revenue through effective revenue management and meticulous budget oversight. Leading the recruitment, training, and employee development efforts, you will cultivate a motivated, skilled, and customer-focused team.
Beyond operational oversight, you will play an integral role in ensuring the hotel meets all compliance and safety standards, managing policies related to licensing, safety regulations, and hotel procedures. Your engagement includes managing guest relations proactively, resolving issues swiftly, and ensuring satisfaction throughout their stay. A competent General Manager in this position also handles financial responsibilities such as supervising night audit procedures and ensuring accurate financial reporting.
This full-time, in-person role offers a competitive salary range of $70,000 to $80,000 per year, complemented by a robust benefits package including health, dental, and vision insurance, life insurance, paid time off, 401(k) with matching, and employee discounts. This position offers an exciting opportunity to elevate your career in hospitality management while contributing meaningfully to the overall success and growth of the hotel. You will join a team committed to excellence where your leadership can have a meaningful and positive impact, enabling you to create memorable guest experiences and build a thriving work environment for your staff.
Job Requirements
- Hotel management experience of at least 1 year
- Ability to work in person full time
- Strong leadership and communication skills
- Experience with revenue management and budgeting
- Knowledge of human resources practices
- Familiarity with hotel front desk and night audit operations
- Willingness to comply with safety and licensing regulations
Job Qualifications
- Proven experience in hotel management or hospitality management roles with supervising responsibilities
- Knowledge of Hilton or Marriott systems a plus
- Strong background in revenue management, budgeting, and financial oversight within a hotel setting
- Exceptional customer service skills with a focus on guest relations and satisfaction
- Demonstrated leadership capabilities with experience managing diverse teams in a fast-paced environment
- Knowledge of human resources practices, including hiring, training, and employee development
- Familiarity with front desk operations, night audit procedures, and multi-line phone systems
- Multilingual or bilingual abilities are highly desirable to serve clientele effectively
- Excellent communication skills coupled with professional phone etiquette for guest interactions
Job Duties
- Oversee all hotel departments including front desk, housekeeping, food and beverage, and guest services to ensure seamless operations
- Lead and supervise staff members, providing coaching, training, and performance evaluations to foster a motivated and high-performing team
- Develop and implement strategies for revenue management to maximize occupancy rates and profitability
- Manage budgets meticulously, controlling expenses while maintaining quality standards across all areas of the hotel
- Ensure exceptional guest relations by addressing concerns promptly and maintaining high levels of customer service
- Manage staffing needs, recruitment, onboarding, and employee development initiatives
- Oversee night audit procedures and ensure accurate financial reporting at the end of each day
- Maintain compliance with safety regulations, licensing requirements, and hotel policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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