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Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,700.00 - $90,100.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Employee Discounts
Professional development courses

Job Description

Residence Inn by Marriott Louisville Airport is a distinguished hotel brand renowned for its extended-stay accommodations, designed to provide a home-like experience for both guests and team members. Situated near Louisville International Airport, the Residence Inn Louisville Airport is strategically located to cater to business travelers, leisure guests, and long-term visitors, making it a vibrant and fast-paced workplace. As part of the Marriott International portfolio and operated by Commonwealth Hotels, this property not only benefits from a globally recognized brand but also embraces a culture focused on superior guest satisfaction, employee growth, and operational excellence. Commonwealth Hotels, founded in 1986, is a leading hospitality management company respected for its commitment to guest and associate satisfaction, driving market premiums, and delivering strong returns on investment. The partnership between Marriott and Commonwealth Hotels creates an exceptional work environment where team members can thrive through comprehensive training programs, career advancement opportunities, and numerous valuable benefits. This synergy ensures that employees of Residence Inn Louisville Airport are supported in their professional journeys and are well-equipped to offer outstanding service to guests. The Hotel General Manager role at Residence Inn by Marriott Louisville Airport represents a dynamic and challenging leadership opportunity for an experienced professional passionate about hospitality. This pivotal position entails overseeing all hotel operations with a focus on driving financial success, elevating the guest experience, and fostering a motivated and professional team. The scope of responsibility includes managing budgets, financial planning, marketing efforts, recruitment and training of staff, compliance with brand standards, and handling guest relations with the utmost professionalism. The ideal candidate will embrace Marriott's renowned service standards while also leveraging Commonwealth Hotels' culture of excellence, leadership development, and innovation. What makes this role particularly rewarding is the chance to work within a fast-growing market segment where extended-stay accommodations are highly valued by frequent travelers and corporate clients. The Hotel General Manager will play a critical role in shaping the hotel's reputation by driving marketing initiatives and ensuring operational targets are met. This leadership position not only demands a strategic and hands-on approach but also offers comprehensive benefits such as medical, dental, and vision coverage starting from day one, a 401(k) retirement plan with company matching, paid time off including vacation and holidays, exclusive discounts on hotel stays and dining, as well as access to professional growth through online training resources. Additionally, employees benefit from support services such as an Employee Assistance Program and various types of leave including jury duty and bereavement leave. The Residence Inn by Marriott Louisville Airport is proud to be an equal opportunity employer, valuing diversity and making employment decisions based on qualifications, merit, and business needs. Joining this team means contributing to the future of hospitality in Louisville, Kentucky, within a company that stands for inclusivity and a commitment to quality service. If you are a results-driven, adaptable leader with a passion for hospitality and a track record of successfully managing hotel operations, this role is an excellent opportunity to advance your career in a vibrant and growing hospitality market.

Job Requirements

  • Bachelor’s degree in hospitality management or related field
  • Minimum of 3 years experience in hotel general management
  • Proven leadership skills and ability to manage a diverse team
  • Strong financial acumen and experience managing budgets
  • Excellent communication and interpersonal skills
  • Knowledge of Marriott brand standards and compliance
  • Ability to work in a fast-paced environment

Job Qualifications

  • Proven success as a General Manager for 3+ years
  • Marriott brand experience is a plus
  • Strong interpersonal skills and professional demeanor
  • Detail-oriented with excellent organizational skills
  • Experience in group and transient sales processes and forecasting
  • Flexible, adaptable leader with a focus on achieving excellence

Job Duties

  • Lead marketing and promotion efforts to enhance the property’s reputation
  • Manage budgets, financial plans, and statistical records
  • Recruit, train, and mentor staff
  • Achieve profit and operational targets
  • Address guest concerns with professionalism and poise
  • Ensure compliance with brand standards and regulatory requirements

Job Criteria

Experience

Expert Level (7+ years)


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