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Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,656.00 - $70,000.00
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Work Schedule

On-call
Weekend Shifts
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Benefits

Paid Time Off

Job Description

Our company is a well-established player in the hospitality industry, operating a reputable hotel known for its commitment to excellent guest experiences and community engagement. We pride ourselves on maintaining high standards in service quality, operational efficiency, and a welcoming atmosphere that caters to a diverse clientele. Our hotel offers a blend of comfort and professionalism, positioning itself as a preferred destination for both business and leisure travelers.

We are currently seeking a dedicated Hotel General Manager to lead our team and oversee all aspects of our hotel's operations. This is a critical leadership role designed for a dynamic individual who can effectively manage day-to-day activities, boost revenue, and ensure an exceptional guest experience. The successful candidate will be responsible for maximizing revenue through strategic marketing and advertising efforts, ensuring compliance with brand standards, and maintaining a strong presence within the local community. This role requires a leader with excellent communication, organizational, and time management skills, as well as strong conflict resolution capabilities.

The Hotel General Manager will manage inventory and control costs in line with budget goals, all while fostering an environment of teamwork and professional growth among staff. Responsibilities extend to hiring, training, and motivating employees to deliver outstanding customer service and to support the hotel’s mission. The position demands availability for on-call duties and emergency coverage, reflecting the hands-on nature of the job and the need for prompt problem resolution at any time.

Compensation for this role ranges from $58,656 to $70,000 annually, reflecting the importance of this role in driving the success of our hotel. This role is ideal for candidates who meet property grooming standards, are willing to work flexible hours including weekends and holidays, and can work independently with minimal supervision. Professionalism, a guest-centric approach, and the ability to maintain compliance with all applicable federal, state, and local regulations are essential.

This role represents an exciting opportunity to join a thriving hospitality environment where leadership and operational excellence are highly valued. By focusing on achieving high guest satisfaction, strong community relationships, and efficient budget management, the Hotel General Manager plays a pivotal role in sustaining and enhancing the hotel's reputation and success.

Job Requirements

  • Previous managerial experience in hotel or hospitality industry
  • Strong leadership and interpersonal skills
  • Excellent communication and organizational abilities
  • Ability to manage budgets and financial reports
  • Compliance with federal, state, and local laws
  • Availability for flexible working hours including weekends and holidays
  • Professional appearance and demeanor

Job Qualifications

  • Previous experience as a General Manager or Assistant General Manager
  • Ability to lead, delegate, and resolve conflicts professionally
  • Strong organizational skills and attention to detail
  • Ability to work independently with minimal supervision
  • Professional demeanor with excellent guest service skills
  • Must meet property grooming standards
  • Willingness to work all shifts as needed, including weekends and holidays

Job Duties

  • Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance
  • Lead marketing and advertising efforts to drive occupancy and revenue
  • Develop and maintain positive relationships within the local community
  • Manage inventory, record-keeping, and ensure budgeted cost controls
  • Hire, train, and motivate employees while fostering teamwork and growth
  • Handle guest, employee, and property issues professionally
  • Be available for on-call responsibilities and emergency coverage
  • Maintain compliance with federal, state, and local regulations
  • Ensure all required reports on revenue, expenses, and operations are submitted timely

Job Criteria

Experience

Expert Level (7+ years)


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