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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $125,000.00 - $145,000.00
Work Schedule
Standard Hours
Benefits
401K matching plan
Life insurance
Pet insurance
3 weeks of PTO
2 paid holidays
6 floating holidays
Job Description
The opportunity to become the General Manager of a distinguished 90-room, 4-Diamond Boutique Hotel in Temecula, California situates you within one of the most desirable and thriving wine country destinations in the state. This hotel is strategically located next to Ponte Winery and Bottaia Winery, both sister companies that enhance the guest experience through a family of direct-to-consumer brands, offering guests an immersive and authentic wine country visit. Temecula, nestled conveniently between Los Angeles and San Diego, is renowned for its mild climate, family-friendly neighborhoods, and top-rated schools, making it both an ideal place to live and pursue a rewarding... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business, or related field preferred
- proven experience as a General Manager or Hotel Manager within a luxury or 4 Diamond-rated hotel
- strong leadership and team management skills
- excellent communication and interpersonal skills
- in-depth knowledge of hotel operations
- strong financial management skills including budget and P&L oversight
- flexibility to work evenings, weekends, and holidays
- proficiency with hotel management software and POS systems
- commitment to luxury guest service standards
- ability to handle a fast-paced environment
- willingness to relocate to Temecula, California
Job Qualifications
- Proven experience as a General Manager or Hotel Manager within a luxury or 4 Diamond-rated hotel
- strong leadership and team management skills
- excellent communication, interpersonal, and conflict resolution skills
- in-depth knowledge of hotel operations including front desk, housekeeping, food and beverage, and revenue management
- strong financial acumen and experience managing budgets, P&L, and maximizing revenue
- previous experience with luxury guest service standards and high-end clientele
- deep understanding of local Wine Country tourism trends, events, and regional offerings
- flexibility to work evenings, weekends, and holidays as required
- bachelor’s degree in hospitality management, business, or related field preferred
- knowledge of luxury brand standards and commitment to delivering exceptional service
- proficiency in hotel management software, POS systems, and booking engines
- ability to thrive in a fast-paced, ever-evolving environment
- a passion for the hospitality industry and a genuine desire to make guests feel welcome and valued
Job Duties
- Lead, motivate, and manage a diverse team of hospitality professionals across all departments including front desk, housekeeping, food and beverage, maintenance, and sales
- foster a collaborative and positive work environment that supports professional development, teamwork, and high morale
- ensure consistent high-level service standards by setting and monitoring performance expectations for all team members
- ensure a flawless and personalized guest experience that reflects the hotel’s 4 Diamond rating, focusing on attention to detail, anticipation of guest needs, and exceeding expectations
- regularly interact with guests to receive feedback, address concerns, and ensure satisfaction
- oversee food and beverage, guest services, concierge, front desk and housekeeping operations to ensure exceptional hospitality
- manage the hotel’s financial performance by controlling costs, maximizing revenue, and maintaining profitability in line with budget targets
- monitor room occupancy, room rates, and overall revenue generation strategies, including seasonal pricing for the Wine Country market
- prepare and present financial reports to ownership, making recommendations for operational improvements and cost savings
- oversee the daily operations of the hotel including guest services, housekeeping, food and beverage, maintenance, and more, ensuring smooth functioning
- implement operational strategies and policies to ensure the hotel’s adherence to brand standards and service excellence
- regularly review guest feedback, operational processes, and staff performance to identify and implement improvements
- work closely with the sales and marketing team to develop and implement strategies that drive bookings and optimize occupancy year-round, with a focus on both local and international visitors
- leverage the unique location in Wine Country to develop partnerships with local wineries, restaurants, and events to enhance the guest experience
- monitor the competitive landscape and adjust pricing and marketing strategies to remain competitive within the upscale hotel market
- ensure the hotel is in compliance with all local, state, and federal regulations, including health and safety standards
- regularly review safety protocols, emergency procedures, and risk management strategies to safeguard guests and staff
- cultivate relationships with local business partners, the community, and regional tourism organizations to strengthen the hotel’s presence and reputation within Wine Country
- represent the hotel at industry events, meetings, and conferences to further establish the brand and network with key industry figures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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