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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Tuition Assistance
competitive compensation
401K Savings Plan
associate referral program
Training and Development
Fundraising matching funds
team volunteer opportunities
Chaplain services
Hotel rate discounts
Job Description
McKibbon Hospitality is a respected leader in the hospitality industry known for its commitment to delivering exceptional guest experiences and fostering a positive work environment. As a renowned hotel management company, McKibbon operates a diverse portfolio of properties emphasizing ethical leadership, community involvement, and employee engagement. With a culture that supports growth and development, McKibbon nurtures talent and encourages its team members to embrace its core Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.
The General Manager position at McKibbon Hospitality is a critical leadership role tasked with o... Show More
The General Manager position at McKibbon Hospitality is a critical leadership role tasked with o... Show More
Job Requirements
- Associates or bachelor’s degree
- Valid driver’s license in applicable state
- Ability to travel for McKibbon or brand training including McKibbon One conference every 18 months
- Minimum 3 years experience as a hotel general manager
- Experience with major hotel brands like Marriott Hilton or Hyatt highly desired
- Leadership skills to deliver exceptional guest service
- Knowledge of local and state compliance laws
- Ability to implement cost control and inventory management procedures
- Ability to ensure compliance with hotel policies and brand standards
- Strong communication and problem-solving skills
- Ability to maintain relationships with management company property owners vendors and clients
- Capability to handle multiple tasks under pressure
- Strong financial knowledge of budget management forecasting and revenue generation
- Ability to interact effectively with diverse backgrounds
- Maintain professionalism trust and responsibility
- Exceptional attention to detail and accuracy in communication and documentation
- Excel in fast-paced environments
- Strong listening skills to address concerns of workers clients and guests
- Attentive friendly and courteous demeanor
Job Qualifications
- Associates or bachelor’s degree preferred
- Minimum of 3 years experience as a hotel general manager
- Experience with major hotel brands such as Marriott Hilton or Hyatt highly desired
- Strong leadership skills with the ability to manage and motivate teams
- Excellent communication and problem-solving skills both written and oral
- Knowledge of local and state compliance laws
- Proficient financial acumen including budget management forecasting and revenue generation
- Ability to develop leadership qualities in staff
- Experience maintaining positive relationships with management company property owners vendors and clients
- Ability to work effectively in high-pressure fast-paced environments
- Attentive friendly helpful and courteous to guests clients and associates
Job Duties
- Lead mentor and manage a large team of associates with positive engagement to deliver high level of service guest satisfaction and associate retention
- Oversee day-to-day operations of the hotel ensuring guest and associate satisfaction is a priority
- Manage overall performance of the property including guest satisfaction brand quality assurance maintenance housekeeping budget labor and associate satisfaction
- Ensure hotel is adequately staffed with trained motivated team aligned with brand values to maximize revenue and service culture
- Maintain compliance and stay updated on brand and company initiatives
- Inspect and oversee safety and security standards
- Monitor guest feedback and improve service quality
- Collaborate with corporate teams in Human Resources Accounting Revenue Management Sales and Leadership to achieve goals
- Act as the face of the property through active local community involvement
- Ensure accuracy and completion of administrative functions accounting and cash management
- Oversee timely bi-weekly payroll submissions
- Complete forecasting and attend lead meetings at hotel and corporate levels
- Conduct hiring training onboarding and performance reviews
- Approve employee schedules for adequate staffing
- Ensure proper documentation and reporting of incidents
- Monitor and evaluate hotel performance for revenue and guest satisfaction targets
- Develop and manage budgets for profitability and cost control with RVP
- Analyze financial reports to identify improvements and implement corrective actions
- Maximize revenue through strategic pricing promotions and market analysis
- Lead hotel during emergencies handling natural disasters security concerns and guest incidents
- Embrace McKibbon Guiding Principles of Think Bigger Love Your Community Do the Right Thing Support Each Other Make a Lasting Impression
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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