Hotel General Manager

Hyatt House Atlanta Perimeter, located in Sandy Springs, GA, is a distinguished full-service hotel known for providing exceptional hospitality experiences. As part of the reputable Hyatt brand, this property focuses on delivering superior guest services, maintaining a welcoming atmosphere, and upholding the highest standards of operational excellence. Hyatt House Atlanta Perimeter caters to business travelers, families, and tourists, offering modern amenities, spacious accommodations, and a commitment to quality. The hotel prides itself on fostering a supportive work environment where team members are valued, trained, and given opportunities to grow and develop their skills.

The General Manager role at Hyatt House Atlanta Perimeter is a key leadership position responsible for managing all aspects of the hotel’s daily operations. Reporting directly to the Vice President of Hotel Operations, the individual in this role plays a critical part in steering the property towards achieving its financial goals, adhering to company and brand standards, and safeguarding the physical assets of the hotel. This position requires a manager who can balance strategic planning with hands-on operational management, ensuring that both guests and team members receive outstanding service and support.

In this capacity, the General Manager will lead efforts across several business functions including sales, marketing, revenue management, financial accounting, and quality assurance. A significant portion of the role involves directing sales initiatives that achieve targeted revenue per available room (RevPAR), room revenue, and total revenue goals through proactive and innovative strategies. They will actively participate in revenue strategy meetings, support the sales team, and respond swiftly to changing market conditions. Deep knowledge of the local market and key accounts is essential for success in this role.

From the financial perspective, the General Manager oversees budgeting, cost management, forecasting, and financial reporting to meet gross operating profit (GOP) targets. They ensure compliance with all accounting procedures and maintain strong internal controls to protect the hotel's financial viability. This individual also leads the development of annual business plans, including capital and sales marketing plans, designed to drive long-term property success.

Managing food and beverage operations forms another vital component of the job. The General Manager ensures high-volume F&B operations—such as breakfast service, bar, banquets, and restaurant activities—are operated efficiently and in compliance with brand standards. Coordinating with tenants to maximize profitability and uphold service quality is also a priority.

Furthermore, the General Manager acts as the face of the hotel, regularly interacting with guests and team members to enhance satisfaction and engagement. They hold responsibility for maintaining the physical condition of the property through regular inspections, managing preventive maintenance programs, and ensuring cleanliness and safety standards are met. Leading human resources functions including recruiting, training, team development, and labor law compliance is also integral to the role.

This position requires a driven leader with excellent communication skills, strong organizational acumen, and the ability to multitask in a dynamic environment. The ideal candidate will have substantial experience as a full-service property General Manager, with expertise in sales, marketing, financial management, rooms, housekeeping, and maintenance. They must demonstrate integrity, professionalism, and a customer-first mentality while promoting an energetic and collaborative team culture. This full-time role not only offers the opportunity to manage a vibrant hotel but also to contribute to its growth and reputation within the hospitality industry.