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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,000.00 - $92,200.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with match
Room and board
uniforms
Training
Job Description
American Cruise Lines is the largest USA flagged cruise line in the United States, specializing in operating small passenger ships with no more than 200 guests. The company exclusively offers domestic cruises, creating unique and intimate travel experiences across various American waterways. Known for its commitment to safety, quality, and exceptional guest service, American Cruise Lines continues to expand its fleet with newly constructed vessels, making 2026 a promising year for growth and opportunity. The company prides itself on living by its core values of optimism, commitment, patriotism, and merit, which shape its culture and the quality of service it... Show More
Job Requirements
- 3+ years of hotel or food and beverage management experience
- Bachelor’s degree in business or hospitality management preferred
- Proficiency in Microsoft Office Suite
- Willing to live and work aboard the ship
- Ability to meet moderate physical demands including lifting, bending, climbing, and long periods of walking or standing
- Ability to pass US Coast Guard pre-employment drug test and periodic testing
- Available to work flexible schedule including 14 to 15 hour days for six to eight weeks
- Transportation Worker Identification Credential (TWIC)
- Ability to perform job essential functions with or without accommodation
Job Qualifications
- 3+ years of hotel or food and beverage management experience
- Bachelor’s degree in business or hospitality management is preferred
- Proficiency in Microsoft Office Suite applications
- Willing to live and work aboard the ship
- Optimism and a hardworking drive to succeed
- Cruise industry experience not required
- Ability to meet moderate physical demands including lifting, bending, climbing, and long periods of walking or standing
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing
- Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time
- Transportation Worker Identification Credential (TWIC)
- Ability to perform the essential functions of the job with or without accommodation
Job Duties
- Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef and Guest Service Coordinator
- Hold officers and crew accountable to American Cruise Lines’ standards
- Comply with American Cruise Lines’ Operations Manual, service standards, and procedures
- Responsible for assessing the management team and providing immediate corrective feedback
- Anticipate the needs of guests and crew
- Respond quickly to guest requests and ensure follow-up
- Identify and resolve problems immediately and request home office support as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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