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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,500.00 - $97,700.00
Work Schedule
Flexible
Benefits
competitive daily rate
Health Insurance
Dental Insurance
Vision Insurance
401(K) Plan with Match
travel expenses covered
room and board covered
Uniforms Provided
training provided
Job Description
American Cruise Lines is the largest USA-flagged cruise line operating exclusively within the United States, renowned for offering unique small ship experiences aboard its fleet of vessels that accommodate no more than 200 passengers. With an expanding fleet featuring newly constructed vessels, the company is recognized for its commitment to delivering exceptional customer experiences while showcasing the diverse stories and landscapes of America. As a company deeply rooted in values such as optimism, commitment, patriotism, and merit, American Cruise Lines strives to foster a culture that prioritizes quality service, professional growth, and a strong sense of community both among team... Show More
Job Requirements
- 3+ years of hotel or food and beverage management experience
- Bachelor’s degree in business or hospitality management preferred
- Proficiency in Microsoft Office Suite applications
- Willing to live and work aboard the ship
- Ability to meet moderate physical demands including lifting, bending, climbing, and long periods of walking or standing
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing
- Available to travel and work flexible schedule including 14-15 hour days for six to eight weeks
- Transportation Worker Identification Credential (TWIC)
- Ability to perform essential job functions with or without accommodation
Job Qualifications
- 3+ years of hotel or food and beverage management experience
- Bachelor’s degree in business or hospitality management is preferred
- Proficiency in Microsoft Office Suite applications
- Willing to live and work aboard the ship
- Optimism and a hardworking drive to succeed
- Cruise industry experience not required
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing
- Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time
- Transportation Worker Identification Credential (TWIC)
- Ability to perform the essential functions of the job with or without accommodation
Job Duties
- Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef and Guest Service Coordinator
- Hold officers and crew accountable to American Cruise Lines’ standards
- Comply with American Cruise Lines’ Operations Manual, service standards, and procedures
- Responsible for assessing the management team and providing immediate corrective feedback
- Anticipate the needs of guests and crew
- Respond quickly to guest requests and ensure follow-up
- Identify and resolve problems immediately and request home office support as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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