Hotel General Manager

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $59,600.00 - $94,700.00

Work Schedule

Day Shifts

Benefits

401k

Matching plan

competitive salary

Health Insurance

Paid Time Off

Career development opportunities

Employee Discounts

Job Description

Monaco Hospitality is a premier hotel development and management company known for its commitment to excellence in the hospitality industry. With over 30 years of experience primarily in the Greater Atlanta area, Monaco Hospitality has established itself as a leader in hotel operations, real estate investments, commercial development, and hotel management. The company prides itself on delivering memorable stays and exceptional guest experiences, consistently creating a paradise-like atmosphere for every guest. As a key player in the hotel management sector, Monaco Hospitality combines innovative business strategies with a deep understanding of the hospitality market, ensuring sustainable growth and superior service standards across its portfolio of properties.

The role of Hotel General Manager at the Tru by Hilton hotel in Lawrenceville/Atlanta, GA, represents a full-time, on-site leadership position with crucial responsibilities. This role requires overseeing all aspects of hotel operations, including general management, customer service, staffing, and budgeting. The ideal candidate will be tasked with maintaining the highest standards of guest satisfaction while ensuring efficient operational performance. With a focus on proactive guest engagement, the Hotel General Manager must interact with guests during early mornings and late afternoons to guarantee exceptional guest scores. This role is instrumental in balancing business goals with customer service excellence, guiding a diverse team to achieve operational success and financial profitability. The position offers a salary range of $65,000 to $73,000 and includes 401(k) benefits with a matching plan, underscoring Monaco Hospitality's commitment to rewarding leadership and fostering career growth within the hospitality industry. Candidates interested in this opportunity are encouraged to submit their resumes for immediate interviews, reflecting the company’s urgency in securing a highly skilled professional to drive the hotel's continued success.

Job Requirements

Minimum two years of hotel management experience
Experience in the hospitality industry
Bachelor’s degree in hospitality management, business administration, or related field preferred
Proven leadership skills
Strong customer service orientation
Proficiency in budgeting and resource management
Ability to interact with guests during early mornings and late afternoons
Excellent communication skills
Sales and marketing experience
Ability to manage and motivate a diverse team

Job Qualifications

Minimum two years of hotel management experience
Proven strong leadership skills
Proficiency in general management and business management
Experience working with Hilton preferred
Strong customer service skills
Budgeting and resource allocation expertise
Effective leadership and team management abilities
Strong problem-solving and decision-making skills
Experience in the hospitality industry
Bachelor’s degree in hospitality management, business administration, or related field preferred
Sales and marketing skills
Excellent verbal and written communication skills

Job Duties

Oversee all hotel operations to ensure smooth and efficient functioning
Manage staffing, including hiring, training, and scheduling to maintain a high-performing team
Monitor and improve customer service standards to enhance guest satisfaction
Develop and manage budgets to ensure financial health and profitability
Engage directly with guests in early mornings and late afternoons to address concerns and boost guest experience scores
Implement sales and marketing strategies to increase hotel occupancy and revenue
Lead and motivate staff to maintain a positive work environment