Hotel General Manager

St. Cloud, MN, USA|

Job Overview

Compensation

Salary

Range $63,000.00 - $100,100.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

DailyPay

401k

Paid training

Paid PTO

Referral program

Employee Discounts

Job Description

Kinseth Hotel Corporation (KHC) is a renowned hospitality company specializing in owning and operating a diverse portfolio of hotels and restaurants. With a strong commitment to exceptional guest experiences, KHC offers a dynamic work environment emphasizing professionalism, customer service excellence, and career growth. KHC's presence spans several locations, providing employees with unique opportunities in hospitality, food and beverage service, and hotel management. As a reputable company in the hotel industry, KHC continually invests in its workforce, ensuring comprehensive training, benefits, and a supportive workplace culture that inspires both personal and professional development.

The role being offered is a managerial position within Kinseth Hotel Corporation, focusing on overseeing daily hotel operations and ensuring superior service standards. This leadership role is pivotal in managing multiple departments including Housekeeping, Maintenance, Food & Beverage, Front Desk, and Sales. The manager will be responsible for the effective administration of hotel policies, compliance with federal and local laws, and franchise standards. The role demands a strong financial acumen, managing budgets, payroll, revenue, and purchasing activities. Furthermore, the manager will play a vital role in employee recruitment, training, and development, fostering a safe and productive work environment.

In this position, the manager is expected to uphold KHC's operational standards through regular inspections, customer service oversight, and addressing guest concerns promptly. The manager will supervise multiple subordinate supervisors and staff, ensuring effective communication and leadership throughout the hotel. This role also involves strategic market analysis to stay competitive and responsive to local trends. The position comes with comprehensive benefits including health, dental, and vision insurance after 60 days, access to a 401k plan, paid training, and paid time off. Referral programs and discounts at KHC hotels and restaurants are additional perks, enhancing the employee experience. This is an excellent opportunity for a motivated hospitality professional looking to advance their career with a respected hotel corporation that values quality, teamwork, and guest satisfaction.

Job Requirements

High school diploma or equivalent
Minimum of 3 years experience in hotel or hospitality management
Valid driver’s license
Ability to lift or move up to 50 pounds occasionally
Strong organizational skills
Excellent problem-solving capabilities
Willingness to work varied shifts including evenings, weekends, and holidays

Job Qualifications

Bachelor's degree in hospitality management or related field preferred
Proven experience in hotel management or similar supervisory role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Familiarity with hotel financial operations including budgeting and revenue management
Knowledge of franchise agreements and compliance requirements
Ability to enforce safety and health regulations
Skilled in employee development and performance management
Proficient in handling guest relations and conflict resolution
Capable of scheduling and operational oversight
Experience with market analysis and adapting to competitive environments

Job Duties

Reinforces standards for hotel personnel administration and performance in compliance with KHC policies and applicable laws
Oversees and manages the business unit's overall financial performance including revenue management, accounts payable, accounts receivable, payroll, cash handling, and purchasing
Develops and manages operating budgets with subordinate managers and the Director of Operations
Ensures compliance with franchise agreements through inspections and timely filings
Monitors recruitment, hiring, training, development, and orientation of all hotel employees
Oversees employee relations and provides leadership for all staff members
Ensures compliance on safety training and programs including MSDS status, lock out/tag out, safety committees, blood-borne pathogen prevention, and emergency procedures
Controls funds, authorizes expenditures, and assists in departmental budget planning
Manages and communicates employee benefits during eligibility or open enrollment periods
Holds weekly staff meetings for consistent communication and accountability
Schedules and oversees the Manager on Duty system
Monitors and reports local market and competitive trends to the Director of Operations
Approves purchases within KHC purchasing guidelines
Inspects guest rooms, public areas, and grounds for cleanliness and appearance
Responds to guest complaints promptly and ensures guest satisfaction through customer service and follow-up