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Hotel Front Office Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,640.00 - $90,871.00
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Work Schedule

Flexible
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Benefits

comprehensive health coverage
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
wellness programs
Employee Discounts

Job Description

Long Beach Hilton is a prestigious hotel located at 701 W Ocean Boulevard, Long Beach, CA. Known for its exceptional hospitality and prime location near the waterfront, the Hilton offers guests a luxurious and comfortable stay with stunning views, modern amenities, and excellent service. As part of the global Hilton brand, the Long Beach Hilton upholds the highest standards in guest experiences and employee work environment, focusing heavily on inclusion, respect, and community engagement. The hotel is a full-time employer that provides competitive compensation within the range of $68,640 to $90,871, depending on experience, skills, and qualifications. This ensures that... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of front desk experience
  • Minimum 2 years of supervisory experience
  • Proficient in Microsoft Office
  • Availability for flexible work schedules
  • Ability to perform physical tasks related to the role
  • Strong interpersonal and communication skills

Job Qualifications

  • High school diploma or equivalent
  • 2+ years of supervisory experience
  • 2+ years of front desk experience
  • Proficient with Microsoft Office applications such as Word, Excel, and Teams
  • Strong leadership and team coaching skills
  • Ability to manage guest relations effectively
  • Flexible schedule availability

Job Duties

  • Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance
  • Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty
  • Collaborate across departments to deliver seamless service and operational excellence
  • Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities
  • Maintain brand and cleanliness standards, stepping in to support operations when needed
  • Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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