Hotel Front Office Manager

Long Beach Hilton is a prestigious hotel located at 701 W Ocean Boulevard, Long Beach, CA. Known for its exceptional hospitality and prime location near the waterfront, the Hilton offers guests a luxurious and comfortable stay with stunning views, modern amenities, and excellent service. As part of the global Hilton brand, the Long Beach Hilton upholds the highest standards in guest experiences and employee work environment, focusing heavily on inclusion, respect, and community engagement. The hotel is a full-time employer that provides competitive compensation within the range of $68,640 to $90,871, depending on experience, skills, and qualifications. This ensures that employees are rewarded fairly while reflecting the high level of service expected.

The role being offered is a Front Office Manager position, a pivotal role in the daily operations of the hotel. This role requires a dynamic leader who will lead and inspire a team of front office associates to deliver exceptional guest experiences. The manager is expected to ensure clarity in expectations, accountability in performance, and foster a culture of teamwork and excellence. This position demands close collaboration with other departments to ensure seamless service and operational efficiency which ultimately enhances the overall guest satisfaction.

The Front Office Manager will be responsible for maintaining brand and cleanliness standards while managing labor costs and controlling expenses to drive the financial performance of the hotel. Additionally, the person in this role will serve as Manager on Duty, tasked with ensuring the smooth operation of the hotel during their shift and addressing any guest concerns promptly to build loyalty. The position highlights the importance of being tech-savvy, adaptable, and physically engaged, as the hospitality environment requires hands-on involvement and flexible scheduling.

This opportunity offers a rewarding career with Atrium Hospitality's unique SPIRIT values, emphasizing Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. Employees benefit from a strong internal promotion culture, comprehensive health coverage options including medical, dental, and vision insurance, paid time off, wellness programs, tuition reimbursement, and exclusive discounts on travel and brands. The culture at Long Beach Hilton under Atrium Leadership promotes accountability, agility, talent development, transparency, and a strong commitment to fostering a positive community impact both within the organization and beyond.

Overall, this position suits a motivated individual with supervisory experience who is passionate about hospitality and driven to create memorable guest experiences. It is a role that not only challenges an individual to lead effectively but also provides ample avenues for professional growth and personal fulfillment in a vibrant, inclusive environment.