Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $35,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Rolling Hills Hospitality is a renowned hotel management company dedicated to providing exceptional guest experiences through impeccable service and attention to detail. Known for operating a select portfolio of high-quality hotels, Rolling Hills Hospitality emphasizes a culture of excellence and guest satisfaction, empowering its staff to deliver personalized service that makes every guest's stay memorable. The company prides itself on fostering a supportive and dynamic work environment that encourages professional growth and rewards strong leadership qualities. Employees are given opportunities to develop their skills, collaborate with passionate colleagues, and contribute to shaping the future of hospitality with innovative approaches and a guest-first mindset.
As a Hotel Front Desk Supervisor with Rolling Hills Hospitality, you will play a critical role in leading the front desk operations to ensure each guest is warmly welcomed and their needs are met with efficiency and professionalism. This position is key to setting a positive first impression that enhances the overall guest experience. You will supervise and mentor front desk staff, manage scheduling, resolve guest concerns, and maintain smooth daily operations at the front desk. Your leadership will contribute directly to achieving the company’s high standards for customer satisfaction and operational excellence. You will be the first face guests see and establish the welcoming atmosphere that distinguishes Rolling Hills Hospitality. Working within a collaborative team, you will help maintain a positive work environment, promote best practices, and inspire your team to reach peak performance.
This full-time role offers an annual salary of $35,000 and is ideal for candidates who are enthusiastic about hospitality, leadership, and delivering outstanding guest service. It is suitable for professionals looking to advance their careers in hotel management, requiring strong interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks in a fast-paced environment. Joining Rolling Hills Hospitality means becoming part of a respected company with a commitment to quality, integrity, and employee development, where your efforts directly impact the guest experience and the success of the hotel.
As a Hotel Front Desk Supervisor with Rolling Hills Hospitality, you will play a critical role in leading the front desk operations to ensure each guest is warmly welcomed and their needs are met with efficiency and professionalism. This position is key to setting a positive first impression that enhances the overall guest experience. You will supervise and mentor front desk staff, manage scheduling, resolve guest concerns, and maintain smooth daily operations at the front desk. Your leadership will contribute directly to achieving the company’s high standards for customer satisfaction and operational excellence. You will be the first face guests see and establish the welcoming atmosphere that distinguishes Rolling Hills Hospitality. Working within a collaborative team, you will help maintain a positive work environment, promote best practices, and inspire your team to reach peak performance.
This full-time role offers an annual salary of $35,000 and is ideal for candidates who are enthusiastic about hospitality, leadership, and delivering outstanding guest service. It is suitable for professionals looking to advance their careers in hotel management, requiring strong interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks in a fast-paced environment. Joining Rolling Hills Hospitality means becoming part of a respected company with a commitment to quality, integrity, and employee development, where your efforts directly impact the guest experience and the success of the hotel.
Job Requirements
- high school diploma or equivalent
- minimum 2 years of experience in hospitality or customer service
- proven leadership experience
- strong communication skills
- proficiency in hotel software
- ability to work flexible hours including weekends and holidays
- excellent organizational skills
Job Qualifications
- high school diploma or equivalent
- previous experience in hotel front desk or customer service roles
- strong leadership and supervisory skills
- excellent communication and interpersonal abilities
- proficiency with hotel management software
- ability to multitask and work under pressure
- problem-solving skills
Job Duties
- supervise front desk staff and daily operations
- manage guest check-in and check-out processes
- handle guest inquiries and resolve complaints promptly
- schedule front desk shifts and coordinate staffing needs
- train new employees on company policies and customer service standards
- maintain accurate records of reservations and payments
- collaborate with other departments to ensure guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
